UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-03107
- Event Type
- Malfunction
- Date Received
- September 2, 2011
- Date of Event
- July 21, 2011
- Report Date
- August 5, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TN, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
SERVICE WAS DISPATCHED TO THE SITE ON (B)(4) 2011 FOR THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) PERFORMED PREVENTIVE MAINTENANCE ACTIVITIES ON THE INSTRUMENT. THE FSE PERFORMED INSTRUMENT PERFORMANCE AND PRECISION VERIFICATION ASSESSMENTS. BOTH GENERATED RESULTS WHICH MET INSTRUMENT SPECIFICATIONS. UPON COMPLETION OF VERIFIED REPAIRS THE INSTRUMENT WAS RETURNED INTO SERVICE. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT. MDRS ASSOCIATED WITH THIS EVENT: 2122870-2011-03106, 2122870-2011-03107, 2122870-2011-03108.
THE CUSTOMER REPORTED THAT IMPRECISE HYBRITECH PROSTATE SPECIFIC ANTIGEN (HYB PSA) RESULTS WERE GENERATED FROM A UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM. THE CUSTOMER INDICATED THIS EVENT HAD OCCURRED FOUR TIMES OVER A TWO WEEK PERIOD HOWEVER, DATA SUPPLIED BY THE CUSTOMER INDICATES THAT THREE PATIENTS WERE INVOLVED IN THIS EVENT ON THREE DIFFERENT DAYS. THIS REPORT IS TWO OF THREE AND REPRESENTS THE IMPRECISE HYB PSA RESULTS GENERATED FOR ONE PATIENT SAMPLE ON (B)(6) 2011. DATA SUPPLIED BY THE CUSTOMER INDICATES THAT THE INITIAL RESULT WAS WITHIN THE NORMAL REFERENCE RANGE FOR THE ASSAY. A SAME-SAMPLE REPEAT RESULT GENERATED FROM THE SAME INSTRUMENT ALSO RECOVERED WITHIN THE REFERENCE RANGE. COLLECTIVELY THE RESULTS WERE OUTSIDE THE ASSAY'S PRECISION CLAIMS. THE IMPRECISE RESULT(S) WERE REPORTED OUTSIDE OF THE LABORATORY HOWEVER THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED OR ATTRIBUTED TO THIS EVENT. THE CUSTOMER HAD ORIGINALLY REPORTED ON A FOURTH SET OF PATIENT RESULTS REPRODUCING UNACCEPTABLY. HOWEVER, THESE PATIENT'S RESULTS RECOVERED WITHIN THE STATED ASSAY'S PRECISION CLAIMS, AND HENCE WERE NOT REGARDED AS IMPRECISE. ALL LEVELS OF INSTRUMENT HYB PSA QUALITY CONTROL RESULTS RECOVERED WITHIN CUSTOMER ESTABLISHED SPECIFICATIONS DURING THE TIMEFRAME OF THIS EVENT. THE SAMPLE WAS DRAWN AND SPUN AT A SATELLITE FACILITY AND SHIPPED TO CUSTOMER FOR TESTING. THE INITIAL TESTING WAS FROM THE PRIMARY TUBE AND REPEAT TESTING WAS VIA A SAMPLE CUP. PATIENT SPECIFIC INFORMATION WAS NOT PROVIDED BY THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM | ANALYZER, CHEMISTRY | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ACCESS HYBRITECH PSA REAGENT |