FDA Adverse Event Malfunction Summary report: N

UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2232125 · Received September 2, 2011

Report

Report Number
2122870-2011-03107
Event Type
Malfunction
Date Received
September 2, 2011
Date of Event
July 21, 2011
Report Date
August 5, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS DISPATCHED TO THE SITE ON (B)(4) 2011 FOR THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) PERFORMED PREVENTIVE MAINTENANCE ACTIVITIES ON THE INSTRUMENT. THE FSE PERFORMED INSTRUMENT PERFORMANCE AND PRECISION VERIFICATION ASSESSMENTS. BOTH GENERATED RESULTS WHICH MET INSTRUMENT SPECIFICATIONS. UPON COMPLETION OF VERIFIED REPAIRS THE INSTRUMENT WAS RETURNED INTO SERVICE. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT. MDRS ASSOCIATED WITH THIS EVENT: 2122870-2011-03106, 2122870-2011-03107, 2122870-2011-03108.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT IMPRECISE HYBRITECH PROSTATE SPECIFIC ANTIGEN (HYB PSA) RESULTS WERE GENERATED FROM A UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM. THE CUSTOMER INDICATED THIS EVENT HAD OCCURRED FOUR TIMES OVER A TWO WEEK PERIOD HOWEVER, DATA SUPPLIED BY THE CUSTOMER INDICATES THAT THREE PATIENTS WERE INVOLVED IN THIS EVENT ON THREE DIFFERENT DAYS. THIS REPORT IS TWO OF THREE AND REPRESENTS THE IMPRECISE HYB PSA RESULTS GENERATED FOR ONE PATIENT SAMPLE ON (B)(6) 2011. DATA SUPPLIED BY THE CUSTOMER INDICATES THAT THE INITIAL RESULT WAS WITHIN THE NORMAL REFERENCE RANGE FOR THE ASSAY. A SAME-SAMPLE REPEAT RESULT GENERATED FROM THE SAME INSTRUMENT ALSO RECOVERED WITHIN THE REFERENCE RANGE. COLLECTIVELY THE RESULTS WERE OUTSIDE THE ASSAY'S PRECISION CLAIMS. THE IMPRECISE RESULT(S) WERE REPORTED OUTSIDE OF THE LABORATORY HOWEVER THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED OR ATTRIBUTED TO THIS EVENT. THE CUSTOMER HAD ORIGINALLY REPORTED ON A FOURTH SET OF PATIENT RESULTS REPRODUCING UNACCEPTABLY. HOWEVER, THESE PATIENT'S RESULTS RECOVERED WITHIN THE STATED ASSAY'S PRECISION CLAIMS, AND HENCE WERE NOT REGARDED AS IMPRECISE. ALL LEVELS OF INSTRUMENT HYB PSA QUALITY CONTROL RESULTS RECOVERED WITHIN CUSTOMER ESTABLISHED SPECIFICATIONS DURING THE TIMEFRAME OF THIS EVENT. THE SAMPLE WAS DRAWN AND SPUN AT A SATELLITE FACILITY AND SHIPPED TO CUSTOMER FOR TESTING. THE INITIAL TESTING WAS FROM THE PRIMARY TUBE AND REPEAT TESTING WAS VIA A SAMPLE CUP. PATIENT SPECIFIC INFORMATION WAS NOT PROVIDED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 ACCESS HYBRITECH PSA REAGENT