FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 SYNCHRON® CLINICAL SYSTEM (PACKAGED)

MDR report key: 2232124 · Received September 1, 2011

Report

Report Number
2050012-2011-04768
Event Type
Malfunction
Date Received
September 1, 2011
Date of Event
August 5, 2011
Report Date
August 5, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEC CTS (CUSTOMER TECHNICAL SUPPORT) ASSISTED CUSTOMER TO REMOVE AND CLEAN THE FLOAT SWITCH SENSOR AND RESEAT THE SWITCH SENSOR. CTS ALSO ASSISTED THE CUSTOMER WITH ADJUSTING THE PRESSURE. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE AND REPLACED THE VACUUM AND PRESSURE PUMP DUE TO THE LOW VACUUM ERRORS AND THE SYSTEM WAS RESUMED. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING A FLUID LEAK UNDER THE UNICEL DXC 600 SYNCHRON CLINICAL SYSTEM. PER CUSTOMER, THE FLUID APPEARED SOAPY.THE INSTRUMENT WAS FLAGGED WITH PRESSURE ERRORS. THE CUSTOMER OBSERVED THE DI (DEIONIZED) WATER RESERVOIR WAS EMPTY AND THE WASH SOLUTION CANISTER WAS OVERFILLED.NO INJURY OR EXPOSURE WAS REPORTED AND NO ERRONEOUS RESULTS WERE GENERATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 SYNCHRON® CLINICAL SYSTEM (PACKAGED) CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 600 (PACKAGED) NA

Patients

Seq Age Sex Outcome Treatment
1