FDA Adverse Event Malfunction Summary report: N

SEVEN CONTINUOUS GLUCOSE MONITORING SENSOR

MDR report key: 2231617 · Received August 16, 2011

Report

Report Number
3004753838-2011-00249
Event Type
Malfunction
Date Received
August 16, 2011
Date of Event
July 25, 2011
Report Date
July 25, 2011
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P050012
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE, THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2011 TO REPORT THAT SHE WAS RECENTLY HOSPITALIZED DUE TO A HYPERGLYCEMIC EVENT DURING WHICH PATIENT CLAIMS THAT HER BG WAS IN THE APPROXIMATELY 600 MG/DL WHILE HER CGM LEVELS WERE NORMAL (PATIENT DOES NOT OFFER VALUE). PATIENT OFFERED ONE INACCURACY INSTANCE AS AN EXAMPLE WHERE BG/CGM WAS 153/315 MG/DL. DURING HER CALL TO DEXCOM TECHNICAL SUPPORT, PATIENT WAS OUT OF THE HOSPITAL. DEXCOM TECHNICAL SUPPORT HAS ATTEMPTED SEVERAL TIMES TO REACH PATIENT IN ORDER TO COLLECT MORE INFORMATION BUT WAS UNSUCCESSFUL IN DOING SO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SEVEN CONTINUOUS GLUCOSE MONITORING SENSOR MDS DEXCOM, INC. 9500-03

Patients

Seq Age Sex Outcome Treatment
1 35 YR Hospitalization| O