FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2231273 · Received July 25, 2011

Report

Report Number
1826988-2011-00432
Event Type
Malfunction
Date Received
July 25, 2011
Date of Event
July 1, 2011
Report Date
July 5, 2011
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE STATED, THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 218 MG/DL FROM HER CONTOUR AND A READING OF 80 MG/DL FROM A LAB TEST. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE ADVOCATE WAS ADVISED TO RETURN THE TEST STRIPS FOR EVAL BUT THEY WERE NOT RECEIVED BY THE QA LAB. REPLACEMENT TEST STRIPS AND A NEW METER WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK