FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2231262 · Received July 25, 2011

Report

Report Number
1826988-2011-00436
Event Type
Malfunction
Date Received
July 25, 2011
Date of Event
July 1, 2011
Report Date
July 8, 2011
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER TESTED HIS BLOOD GLUCOSE USING HIS CONTOUR METER AND RECEIVED A READING OF 118 MG/DL. HE RETESTED USING ANOTHER METER AND RECEIVED A READING OF "LOW". THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. CONTROL SOLUTION WAS SENT TO THE CUSTOMER FOR FURTHER TROUBLESHOOTING. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE LLC 9545C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK