FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2231245 · Received July 22, 2011

Report

Report Number
1218950-2011-02108
Event Type
Malfunction
Date Received
July 22, 2011
Report Date
June 28, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THIS COMPLAINT IS STILL BEING INVESTIGATED. A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE DISPLAYED AN ERROR CODE 20004. ERROR CODE 20004 IS ACCOMPANIED BY THE CYCLE POWER MESSAGE/INSTRUCTION, OPERATION IS INTERRUPTED AND POWERING OFF AND ON IS REQUIRED. THERE WAS NO REPORT OF PATIENT INVOLVEMENT OR ADVERSE PATIENT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE - ANDOVER M4735A

Patients

Seq Age Sex Outcome Treatment
1