FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX -EMS DEFIBRILLATOR

MDR report key: 2231053 · Received July 20, 2011

Report

Report Number
1218950-2011-02063
Event Type
Malfunction
Date Received
July 20, 2011
Report Date
June 25, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K031187
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DEVICE FAILED ITS SELF TEST AND WAS FOUND TO BE UNABLE TO DEFIBRILLATE IN TESTING. THE UNIT WAS EVALUATED AT PHILIPS. THE FAILURES REPORTED BY THE CUSTOMER WERE NOT REPRODUCED. THE DEVICE ERROR LOGS WERE EVALUATED. THE EVENT LOGS SUPPORTED THAT THE REPORTED MALFUNCTION OCCURRED. THE PROCESSOR PCA AND RIBBON CABLE WERE REPLACED. THE DEVICE PASSED ALL PERFORMANCE VERIFICATION TESTS AND WAS RETURNED TO THE CUSTOMER. WE WILL CONSIDER THIS TO BE A MALFUNCTION THAT CAUSED A TEST FAILURE AND THE INABILITY TO DELIVER THERAPY IN TESTING. BECAUSE THE PROBLEM COULD NOT BE RECREATED AND BECAUSE MULTIPLE PARTS WERE REPLACED WE ARE UNABLE TO DETERMINE A SPECIFIC CAUSE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE FAILED ITS SELF TEST AND WAS FOUND TO BE UNABLE TO DEFIBRILLATE IN TESTING. THERE WAS NO REPORTED PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX -EMS DEFIBRILLATOR MKJ PHILIPS HEALTHCARE - ANDOVER M3536A

Patients

Seq Age Sex Outcome Treatment
1