FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 2230749 · Received September 1, 2011

Report

Report Number
2939301-2011-08483
Event Type
Malfunction
Date Received
September 1, 2011
Report Date
August 30, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. 510(K)# IS K082590.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1-DEVICE EVALUATION (10/11/2011): LIFESCAN RECEIVED THE METER INVOLVED WITH THIS COMPLAINT AND COMPLETED DEVICE EVALUATION ON (B)(6) 2011. INVESTIGATION CONFIRMED THE ALLEGED ISSUE: THE LCD SCREEN WAS FOUND TO BE DEFECTIVE. THERE WAS ALSO A SECONDARY ISSUE DISCOVERED DURING TESTING WHERE THERE WAS A FAILURE WITH THE ESD CHIP.

Description of Event or Problem · 1

THERE IS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. HOWEVER, THIS COMPLAINT IS BEING REPORTED BECAUSE LINE THROUGH DISPLAY WAS NOT RESOLVED WITH TROUBLESHOOTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3010690

Patients

Seq Age Sex Outcome Treatment
1