FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 22306413 · Received June 23, 2025

Report

Report Number
1823260-2025-01903
Event Type
Malfunction
Date Received
June 23, 2025
Date of Event
May 28, 2025
Report Date
October 9, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630924707
PMA / PMN Number
K060373
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CA2 REAGENT LOT NUMBER WAS 850567. THE EXPIRATION DATE WAS NOT PROVIDED. THE NA ELECTRODE LOT NUMBER AND EXPIRATION DATE WERE NOT PROVIDED. THE CALIBRATION AND QC WERE WITHIN RANGE. THE CUSTOMER PERFORMED WASHINGS, MAINTENANCE, AND CHANGED THE ELECTRODES. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

GENERAL CALCIUM REAGENT AND SODIUM ELECTRODE ISSUES CAN BE EXCLUDED SINCE THE CALIBRATION AND QC DATA WERE WITHIN RANGE. THE FIELD SERVICE ENGINEER FOUND CRYSTALS IN THE RINSE STATION TUBES AND DETECTED A BROKEN TUBE. HE REPLACED THE RINSE STATION TUBES, CLEANED THE VACUUM TANK, AND REPLACED THE SOLENOID VALVE AND THE SAMPLE PROBES. THE INSTRUMENT WAS PERFORMING WITHIN SPECIFICATIONS. THE SERVICE ACTIONS PERFORMED BY THE ENGINEER RESOLVED THE ISSUE IN A REASONABLE AND COMMONLY TRAINED MANNER. NO FURTHER ISSUES WERE REPORTED AFTER THE SERVICE VISIT. THE ROOT CAUSE WAS CONSISTENT WITH A HARDWARE-RELATED ISSUE.

Description of Event or Problem · 0

WE RECEIVED AN ALLEGATION ABOUT DISCREPANT RESULTS FOR 1 PATIENT SAMPLE TESTED WITH CALCIUM GEN.2 (CA2) ASSAY AND 1 PATIENT SAMPLE TESTED FOR SODIUM (NA) ON A COBAS 6000 C501 MODULE. SAMPLE 1 WAS TESTED FOR CA2: INITIAL RESULT: 3.6 MG/DL (ACCOMPANIED BY A DATA FLAG). REPEAT RESULT: 8.0 MG/DL. SAMPLE 2 WAS TESTED FOR NA ON (B)(6) 2025: INITIAL RESULT: 160 MMOL/L (ACCOMPANIED BY A DATA FLAG). REPEAT RESULT: 140 MMOL/L. THE SAMPLES WERE AUTOMATICALLY REPEATED BY THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
849040 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 04015630924707

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown