FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2230277 · Received September 1, 2011

Report

Report Number
2122870-2011-03154
Event Type
Malfunction
Date Received
September 1, 2011
Date of Event
August 1, 2011
Report Date
August 1, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
Z-0607-2011
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE BEC HOTLINE ASSISTED THE CUSTOMER IN REPLACING THE SHARED REAGENT PACK WITH A NEW REAGENT PACK. THE CUSTOMER PERFORMED QC WITHIN THE LABORATORY'S ESTABLISHED RANGES AFTER LOADING THE NEW REAGENT PACK. SERVICE WAS NOT DISPATCHED FOR THIS EVENT TO DATE. USE ERROR IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) TO TROUBLESHOOT EVENT LOG ERRORS AND BHCG (BETA - HUMAN CHORIONIC GONADOTROPIN) QC RESULTS GENERATED ON THE ACCESS 2 IMMUNOASSAY SYSTEM. IT WAS DETERMINED THAT THE INSTRUMENT WAS SHARING AN ON BOARD BHCG REAGENT PACK WITH ANOTHER INSTRUMENT. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS® 2 N/A

Patients

Seq Age Sex Outcome Treatment
1