FDA Adverse Event
Malfunction
Summary report: N
ACCESS® 2 IMMUNOASSAY SYSTEM
MDR report key: 2230277
·
Received September 1, 2011
Report
- Report Number
- 2122870-2011-03154
- Event Type
- Malfunction
- Date Received
- September 1, 2011
- Date of Event
- August 1, 2011
- Report Date
- August 1, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Removal / Correction Number
- Z-0607-2011
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
Additional Manufacturer Narrative · 1
THE BEC HOTLINE ASSISTED THE CUSTOMER IN REPLACING THE SHARED REAGENT PACK WITH A NEW REAGENT PACK. THE CUSTOMER PERFORMED QC WITHIN THE LABORATORY'S ESTABLISHED RANGES AFTER LOADING THE NEW REAGENT PACK. SERVICE WAS NOT DISPATCHED FOR THIS EVENT TO DATE. USE ERROR IS THE ROOT CAUSE FOR THIS EVENT.
Description of Event or Problem · 1
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) TO TROUBLESHOOT EVENT LOG ERRORS AND BHCG (BETA - HUMAN CHORIONIC GONADOTROPIN) QC RESULTS GENERATED ON THE ACCESS 2 IMMUNOASSAY SYSTEM. IT WAS DETERMINED THAT THE INSTRUMENT WAS SHARING AN ON BOARD BHCG REAGENT PACK WITH ANOTHER INSTRUMENT. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | ACCESS® 2 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |