UNICEL ® DXC600I SYNCHRON ® ACCESS ® CLINICAL SYSTEM.
Report
- Report Number
- 2122870-2011-03044
- Event Type
- Malfunction
- Date Received
- September 1, 2011
- Date of Event
- July 30, 2011
- Report Date
- August 1, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- MMI
- PMA / PMN Number
- K060256
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AS
- Reporter Occupation
- OTHER
Narratives
THE AFFECT TO THE PATIENT TREATMENT IS UNKNOWN AT THE TIME; HOWEVER SOME PATIENT WERE HELD FOR REPEAT TESTING AND OBSERVATION DUE TO THE ERRONEOUS RESULTS. TO: THE AFFECT TO THE PATIENT TREATMENT IS UNKNOWN AT THE TIME; HOWEVER THE PATIENT MAY HAVE BEEN HELD FOR REPEAT TESTING AND OBSERVATION DUE TO THE ERRONEOUS RESULT.
THE ACCUTNI SAMPLE WAS COLLECTED IN A GREINER SERUM TUBE AND CENTRIFUGED FOR FIFTEEN (15) MINUTES AT 3000G AT 20°C. ACCUTNI QC HAS BEEN PERFORMING WITHIN THE CUSTOMER'S ESTABLISHED RANGES. SPECIFIC QC DATA HAS NOT BEEN SUPPLIED TO DATE. PER THE CUSTOMER SUPPLIED DOCUMENTATION, ROUTINE SYSTEM CHECKS WERE PERFORMED ON (B)(6)-2011 AND (B)(6)-2011; BOTH PASSED WITHIN INSTRUMENT SPECIFICATIONS. ON (B)(4) 2011 BEC FIELD SERVICE ENGINEER (FSE) PROVIDED PHONE SUPPORT. THE FSE INSTRUCTED THE CUSTOMER TO PERFORM A CARRYOVER TEST FOR THE CLOSE TUBE ACCESSION (CTA) AS THE CUSTOMER HAD RECEIVED AN OBSTRUCTION EVENT. THE FSE ANALYZED THE DATA AND THE CARRYOVER INDICATED SOME CARRYOVER WAS OCCURRING. THE CUSTOMER REPLACED THE CTA ALIQUOT PROBE AND PERFORMED ALL THE NECESSARY ALIGNMENTS. THE CUSTOMER REPEATED THE CTA CARRYOVER TEST; DATA ANALYSIS INDICATED MINIMAL IMPROVEMENT FROM THE PREVIOUS TEST. THE CUSTOMER PERFORMED A HIGH SENSITIVITY SYSTEM CHECK ON THE ACCESS 2 WHICH FAILED. THE CUSTOMER CHANGED THE ASPIRATE PROBES AND PERFORMED ANOTHER HIGH SENSITIVITY SYSTEM CHECK WHICH FAILED AGAIN. ON (B)(4) 2011, THE FSE WAS ON SITE AND REPLACED THE INCUBATOR BELT AND RV INCUBATOR BELT VESSEL HOLDERS AS THE BELT DOVE-TAILS SHOWED SOME DAMAGE. THE FSE PERFORMED ALL NECESSARY ALIGNMENTS. THE FSE THEN PERFORMED A ROUTINE SYSTEM CHECK, A HIGH SENSITIVITY SYSTEM CHECK AND A TEN REPLICATE ACCUTNI PRECISION TEST USING THE LEVEL 3 QC MATERIAL; ALL RESULTS WERE ACCEPTABLE. PER FSE, THE ROOT CAUSE FOR THE EVENT IS THE FAILURE OF THE INCUBATOR BELT.
CHANGE FROM: THE SAMPLE WAS REPEATED ON THE SAME UNIT AND LOWER RESULT WITHIN THE NORMAL REFERENCE RANGE. TO: THE SAMPLE WAS REPEATED ON THE SAME UNIT AND LOWER RESULT WITHIN THE NORMAL REFERENCE RANGE WAS OBTAINED. CHANGE FROM: THE AFFECT TO THE PATIENT TREATMENT IS UNKNOWN AT THE TIME; HOWEVER SOME PATIENT WERE HELD FOR REPEAT TESTING AND OBSERVATION DUE TO THE ERRONEOUS RESULTS. TO: THE AFFECT TO THE PATIENT TREATMENT IS UNKNOWN AT THE TIME; HOWEVER THE PATIENT MAY HAVE BEEN HELD FOR REPEAT TESTING AND OBSERVATION DUE TO THE ERRONEOUS RESULT. (B)(4).
THE SAMPLE WAS REPEATED ON THE SAME UNIT AND LOWER RESULT WITHIN THE NORMAL REFERENCE RANGE WAS OBTAINED; HOWEVER, THE RESULT WAS STILL OUTSIDE OF THE ASSAY'S PRECISION CLAIM OF 20%. THE AFFECT TO THE PATIENT TREATMENT IS UNKNOWN AT THE TIME; HOWEVER THE PATIENT MAY HAVE BEEN HELD FOR REPEAT TESTING AND OBSERVATION DUE TO THE ERRONEOUS RESULT.
THE AFFECT TO THE PATIENT TREATMENT IS UNKNOWN AT THE TIME; HOWEVER THE PATIENT MAY HAVE BEEN HELD FOR REPEAT TESTING ANDOBSERVATION DUE TO THE ERRONEOUS RESULT.
THE CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) IN REGARDS TO OBTAINING HIGHER THAN EXPECTED ACCUTNI RESULTS WITHIN THE RISK STRATIFICATION RANGE FOR ONE PATIENT GENERATED BY THE UNICEL DXC600I SYNCHRON ACCESS CLINICAL SYSTEM. THE RESULT WAS REPORTED OUT OF THE LABORATORY AND QUESTIONED BY THE CLINICIAN. THE SAMPLE WAS REPEATED ON THE SAME UNIT AND LOWER RESULT WITHIN THE NORMAL REFERENCE RANGE WAS OBTAINED. THE AFFECT TO THE PATIENT TREATMENT IS UNKNOWN AT THE TIME; HOWEVER SOME PATIENT WERE HELD FOR REPEAT TESTING AND OBSERVATION DUE TO THE ERRONEOUS RESULTS. THIS MDR IS ASSOCIATED WITH THE MDRS LISTED BELOW. EACH MDR WILL CAPTURE AN INDIVIDUAL PATIENT EVENT. 2122870-2011-03043, 2122870-2011-03045, 2122870-2011-03047, 2122870-2011-03189 THRU TO 2122870-2011 03215.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL ® DXC600I SYNCHRON ® ACCESS ® CLINICAL SYSTEM. | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE | MMI | BECKMAN COULTER INC. | DXC 600 I | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |