FDA Adverse Event Malfunction Summary report: N

COULTER® LH 500 HEMATOLOGY ANALYZER

MDR report key: 2230097 · Received August 31, 2011

Report

Report Number
1061932-2011-01331
Event Type
Malfunction
Date Received
August 31, 2011
Date of Event
August 1, 2011
Report Date
August 1, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K032000
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SPECIMEN COLLECTION AND STORAGE INFORMATION WERE NOT PROVIDED. THE INSTRUMENT IS CURRENTLY PERFORMING WITHIN QC SPECIFICATIONS WITH RESPECT TO CONTROLS (ACCURACY AND PRECISION). PREVIOUSLY RUN PATIENT SAMPLES WERE RERUN TO CONFIRM BACK TO THE LAST ACCEPTABLE CONTROL RUN. CONTROLS WERE RUN BEFORE THE INCIDENT AND RECOVERED WITHIN ASSAY RANGES. RAW DATA WAS REQUESTED BUT IS NO LONGER AVAILABLE. NO SERVICE WAS PERFORMED ON THIS INSTRUMENT. THE ROOT CAUSE FOR THE EVENT IS UNKNOWN.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT COULTER LH 500 HEMATOLOGY ANALYZER GENERATED ERRONEOUS DIFFERENTIAL RESULTS WITH BASOPHIL RESULT OF 10.1%. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. TESTING ON AN ALTERNATE INSTRUMENT RECOVERED BASOPHIL RESULTS OF 65.2% AND 0.8% (THIS EVENT IS REPORTED IN A SEPARATE REPORT #1061932-2011-01330). A MANUAL DIFFERENTIAL WAS PERFORMED WITH 9 BASOPHILS SEEN ON THE SMEAR. THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT AS A RESULT OF THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® LH 500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. LH500 NA

Patients

Seq Age Sex Outcome Treatment
1 83 YR