FDA Adverse Event
Malfunction
Summary report: N
ALLURA XPER FD20
MDR report key: 22295988
·
Received June 20, 2025
Report
- Report Number
- 3003768277-2025-005698
- Event Type
- Malfunction
- Date Received
- June 20, 2025
- Date of Event
- June 15, 2025
- Report Date
- August 29, 2025
- Manufacturer
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Product Code
- OWB
- PMA / PMN Number
- K033737
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- PHYSICIAN
- Health Professional
- Yes
Narratives
Additional Manufacturer Narrative · 0
PHILIPS HAS INVESTIGATED THIS COMPLAINT. A PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ON-SITE AND CONFIRMED THE REPORTED ISSUE. TROUBLESHOOTING DETERMINED THAT THE SINGLE BOARD COMPUTER (SBC) FAILED TO BOOT AND THE FSE SUSPECTED THAT THE PC BOX OR THE SBC WERE DEFECTIVE. THE FSE REPLACED BOTH THE PC BOX AND THE SBC. AFTER THE PC BOX AND SBC WERE REPLACED, THE SYSTEM WAS FUNCTIONING AS INTENDED AND WAS RETURNED TO USE IN GOOD WORKING ORDER THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.
Description of Event or Problem · 0
IT WAS REPORTED TO PHILIPS THAT THE SYSTEM COULD NOT START UP. THE DEVICE WAS OUTSIDE OF CLINICAL USE AT THE TIME OF THE EVENT. NO HARM WAS REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1723597 | ALLURA XPER FD20 | INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM | OWB | PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. | ALLURA XPER FD20 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |