FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD20

MDR report key: 22295988 · Received June 20, 2025

Report

Report Number
3003768277-2025-005698
Event Type
Malfunction
Date Received
June 20, 2025
Date of Event
June 15, 2025
Report Date
August 29, 2025
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
PMA / PMN Number
K033737
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. A PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ON-SITE AND CONFIRMED THE REPORTED ISSUE. TROUBLESHOOTING DETERMINED THAT THE SINGLE BOARD COMPUTER (SBC) FAILED TO BOOT AND THE FSE SUSPECTED THAT THE PC BOX OR THE SBC WERE DEFECTIVE. THE FSE REPLACED BOTH THE PC BOX AND THE SBC. AFTER THE PC BOX AND SBC WERE REPLACED, THE SYSTEM WAS FUNCTIONING AS INTENDED AND WAS RETURNED TO USE IN GOOD WORKING ORDER THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE SYSTEM COULD NOT START UP. THE DEVICE WAS OUTSIDE OF CLINICAL USE AT THE TIME OF THE EVENT. NO HARM WAS REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1723597 ALLURA XPER FD20 INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. ALLURA XPER FD20

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown