FDA Adverse Event Malfunction Summary report: N

GREENLIGHT XPS LASER SYSTEM

MDR report key: 2227550 · Received August 15, 2011

Report

Report Number
2937094-2011-01708
Event Type
Malfunction
Date Received
August 15, 2011
Date of Event
July 20, 2011
Report Date
July 20, 2011
Manufacturer
AMERICAN MEDICAL SYSTEMS, INNOVATION CENTER - SILICON VALLEY
Product Code
GEX
PMA / PMN Number
K092735
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PHYSICIAN

Narratives

Description of Event or Problem · 1

IT WAS REPORTED BY AN AMERICAN MEDICAL SYSTEMS SALES REPRESENTATIVE ON (B)(6) 2011 THAT DURING THE PROCEDURE ERROR MESSAGE CODE 130 POWER WATCHDOG TIMEOUT POWER CONTROLLER HAS NOT RECEIVED PHOTODIODE DATA FROM RCB WITHIN TIMEOUT PERIOD WAS RECEIVED. PER THE AMERICAN MEDICAL SYSTEMS SALES REPRESENTATIVE, THE CUSTOMER REPORTED TO HER THAT THE ERROR MESSAGE CODE 130 COMES UP NOW EVERY SINGLE CASE, TOWARD THE END OF THE CASES. PER THE CUSTOMER, THE CASES WERE ABLE TO BE CONTINUED AND COMPLETED WITH NO HARM TO THE PT BY SHUTTING DOWN AND REBOOTING THE LASER SYSTEM TO CLEAR THE ERROR MESSAGE CODE. ADDITIONAL INFO PROVIDED BY THE CUSTOMER STATED ERROR MESSAGE CODE 130 BECAME A REOCCURRING ERROR WITH THIS LASER SYSTEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GREENLIGHT XPS LASER SYSTEM LASER SURGICAL INSTRUMENT GEX AMERICAN MEDICAL SYSTEMS, INNOVATION CENTER - SILICON VALLEY 0010-0210 NA

Patients

Seq Age Sex Outcome Treatment
1 Other