FDA Adverse Event
Malfunction
Summary report: N
GREENLIGHT XPS LASER SYSTEM
MDR report key: 2227550
·
Received August 15, 2011
Report
- Report Number
- 2937094-2011-01708
- Event Type
- Malfunction
- Date Received
- August 15, 2011
- Date of Event
- July 20, 2011
- Report Date
- July 20, 2011
- Manufacturer
- AMERICAN MEDICAL SYSTEMS, INNOVATION CENTER - SILICON VALLEY
- Product Code
- GEX
- PMA / PMN Number
- K092735
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- PHYSICIAN
Narratives
Description of Event or Problem · 1
IT WAS REPORTED BY AN AMERICAN MEDICAL SYSTEMS SALES REPRESENTATIVE ON (B)(6) 2011 THAT DURING THE PROCEDURE ERROR MESSAGE CODE 130 POWER WATCHDOG TIMEOUT POWER CONTROLLER HAS NOT RECEIVED PHOTODIODE DATA FROM RCB WITHIN TIMEOUT PERIOD WAS RECEIVED. PER THE AMERICAN MEDICAL SYSTEMS SALES REPRESENTATIVE, THE CUSTOMER REPORTED TO HER THAT THE ERROR MESSAGE CODE 130 COMES UP NOW EVERY SINGLE CASE, TOWARD THE END OF THE CASES. PER THE CUSTOMER, THE CASES WERE ABLE TO BE CONTINUED AND COMPLETED WITH NO HARM TO THE PT BY SHUTTING DOWN AND REBOOTING THE LASER SYSTEM TO CLEAR THE ERROR MESSAGE CODE. ADDITIONAL INFO PROVIDED BY THE CUSTOMER STATED ERROR MESSAGE CODE 130 BECAME A REOCCURRING ERROR WITH THIS LASER SYSTEM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | GREENLIGHT XPS LASER SYSTEM | LASER SURGICAL INSTRUMENT | GEX | AMERICAN MEDICAL SYSTEMS, INNOVATION CENTER - SILICON VALLEY | 0010-0210 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |