FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2226048 · Received August 29, 2011

Report

Report Number
2050012-2011-04808
Event Type
Malfunction
Date Received
August 29, 2011
Date of Event
July 30, 2011
Report Date
July 30, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEC CUSTOMER TECHNICAL SUPPORT (CTS) RECOMMENDED THE USE OF PERSONAL PROTECTIVE EQUIPMENT BEFORE TROUBLESHOOTING. THE CUSTOMER HAD TRIED REPLACING THE CARTRIDGE CHEMISTRY (CC) SAMPLE SYRINGE BUT IT DID NOT RESOLVE THE ISSUE. THE CTS RECOMMENDED THAT THE CUSTOMER DISCONTINUE RUNNING THE CC SIDE OF THE INSTRUMENT UNTIL THE INSTRUMENT COULD BE EVALUATED BY A FIELD SERVICE ENGINEER (FSE). ON (B)(4) 2011, BEC FSE PERFORMED SERVICE ON THE INSTRUMENT. THE FSE REPLACED THE CC SAMPLE SYRINGE T-VALVE. THE FSE PRIMED THE INSTRUMENT, AND PERFORMED CALIBRATION AND QC WITHOUT ANY PROBLEMS NOTED. THE FSE VERIFIED REPAIR PER ESTABLISHED PROCEDURES. AS OF (B)(4) 2011, THE CUSTOMER HAS NOT CONTACTED BEC WITH REQUESTS FOR FURTHER ASSISTANCE FOR THIS ISSUE. BEC INTERNAL IDENTIFIER FOR THIS COMPLAINT IS (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT THERE WAS A FLUID LEAK FROM SAMPLE SYRINGE T-VALVE ON UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEM. NO PATIENT SAMPLE WAS AFFECTED. MSDS WAS NOT REVIEWED, BUT THE FACILITY HAS AN EXPOSURE CONTROL PLAN. THE OPERATOR DID NOT SEEK MEDICAL ATTENTION AND THERE WAS NO EFFECT TO PATIENT OR USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. DXC 600 PRO NA

Patients

Seq Age Sex Outcome Treatment
1