BEUDAMED
    FDA Adverse Event Summary report: N

    HILL ROM NURSE CALL SYSTEM

    MDR report key: 2225774 · Received August 19, 2011

    Report

    Report Number
    2225774
    Date Received
    August 19, 2011
    Date of Event
    August 18, 2011
    Report Date
    August 19, 2011
    Manufacturer
    HILL ROM
    Product Code
    ILQ
    Report Source
    User Facility report
    Reporter Location
    MI, US
    Reporter Occupation
    RISK MANAGER

    Narratives

    Description of Event or Problem · 1

    THE HILL ROM NURSE CALL SYSTEM ALLOWS FOR STAFF AT THE NURSING DESK CONTROL PANEL TO ANSWER CALLS FROM PATIENTS. HOWEVER, THE SYSTEM SHUTS OFF WHEN A STAFF MEMBER WITH A LOCATOR ENTERS THE PATIENTS' ROOMS, THEREBY PREVENTING THE STAFF AT THE DESK TO ANSWER THE CALL. THE STAFF MEMBER IN THE ROOM MIGHT HAVE ENTERED FOR ANOTHER PATIENT, NOT THE PATIENT WHO IS ACTUALLY CALLING AND WITHOUT KNOWLEDGE THAT THE PATIENT IS ATTEMPTING TO CALL FOR ASSISTANCE.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1 HILL ROM NURSE CALL SYSTEM NURSE CALL SYSTEM ILQ HILL ROM NCM *

    Patients

    Seq Age Sex Outcome Treatment
    1 *