UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-02755
- Event Type
- Malfunction
- Date Received
- August 26, 2011
- Date of Event
- July 29, 2011
- Report Date
- July 29, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
SERVICE WAS DISPATCHED TO THE SITE ON (B)(4) 2011 FOR THIS EVENT THE FIELD SERVICE ENGINEER (FSE) DID NOT PERFORM HARDWARE VERIFICATION AT THAT TIME. THE SUSPECT REAGENT PACKS WERE DISPATCHED TO BECKMAN COULTER INC. FOR EVALUATION, HOWEVER AT THE TIME OF THIS FILING HAD NOT YET BEEN RECEIVED/PROCESSED. NO DEFINITIVE ROOT CAUSE HAS BEEN DETERMINED FOR THIS EVENT TO DATE.
THE CUSTOMER REPORTED THAT THREE NO-VALUE GI MONITOR QUALITY CONTROL RESULTS, WITH ACCOMPANYING INSTRUMENT FLAGS, WERE GENERATED FROM A UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM UTILIZING A SPECIFIC REAGENT LOT. DATA SUPPLIED FROM THE CUSTOMER INDICATED THAT THREE NO-VALUE GI MONITOR LEVEL 1 QUALITY CONTROL (QC) RESULTS WITH ASSOCIATED IND (INDETERMINATE) INSTRUMENT FLAGS WERE GENERATED ON (B)(6) 2011. ADDITIONALLY, TWO QC TESTS PRODUCED NUMERICAL RESULTS, HOWEVER THESE RESULTS WERE BELOW THE NORMAL REFERENCE RANGE OF THE ASSAY. AN INDETERMINATE SYSTEM FLAG IS INDICATIVE OF A RESULT THAT CANNOT BE DISTINGUISHED FROM A SYSTEM FAILURE. TWO OF THE NO-VALUE GI MONITOR QC RESULTS WERE ASSOCIATED WITH GI MONITOR REAGENT LOT NUMBER 023781, REAGENT PACK 11086. ONE OF THE NO VALUE RESULTS, AND THE TWO LOW NUMERICAL RESULTS, WERE ASSOCIATED WITH GI MONITOR REAGENT LOT NUMBER 023781, REAGENT PACK 11087. THE REAGENT PACKS WERE REMOVED FROM THE INSTRUMENT AND UPON INSPECTION, IT IS ALLEGED THAT THEY APPEARED TO HAVE AN EXTRA ELASTOMER SEAL ATTACHED TO THEM. DATA SUPPLIED BY THE CUSTOMER INDICATES THAT THIS EVENT WAS LIMITED TO QUALITY CONTROL RESULTS ONLY. NO PATIENT RESULTS WERE AFFECTED AND NO IMPACTED RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THERE HAVE BEEN NO REPORTS OF DEATH, INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED OR ATTRIBUTED TO THIS EVENT. INSTRUMENT GI MONITOR QUALITY CONTROL RESULTS UTILIZING A NEW GI MONITOR REAGENT LOT RECOVERED WITHIN CUSTOMER ESTABLISHED SPECIFICATION AFTER THE EVENT. NO PATIENT SPECIFIC INFORMATION OR SAMPLE COLLECTION /HANDLING INFORMATION WAS PROVIDED BY THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM | ANALYZER, CHEMISTRY | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ACCESS GI MONITOR REAGENT |