FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 2223809 · Received August 26, 2011

Report

Report Number
2050012-2011-04887
Event Type
Malfunction
Date Received
August 26, 2011
Date of Event
July 26, 2011
Report Date
July 26, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JGS
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE EITHER SERUM OR PLASMA. NO ADDITIONAL SAMPLING INFORMATION WAS PROVIDED. PER THE CUSTOMER COMPLAINT RECORD, QC PRIOR TO AND AFTER THE EVENT WAS WITHIN LAB-ESTABLISHED RANGES. A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND WAS UNABLE TO REPRODUCE THE ISSUE. WHILE ONSITE, THE FSE REPLACED THE SODIUM (NA) AND CHLORIDE (CL) ELECTRODES AND MADE MINOR ADJUSTMENTS TO REAGENT LINE PLACEMENTS. PERFORMANCE WAS VERIFIED PRIOR TO RETURNING IT INTO SERVICE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) STATING THAT THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER GENERATED FALSE LOW SODIUM (NA) RESULTS ON THIRTEEN (13) SAMPLES FROM FIVE (5) PATIENTS. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. WHEN THE ISSUE WAS NOTICED, THE SAMPLES WERE REPEATED AND RESULTS AMENDED. PATIENT TREATMENT WAS NOT INITIATED OR WITHHELD BASED UPON THE FALSE RESULTS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JGS BECKMAN COULTER INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1