FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 2223789 · Received August 26, 2011

Report

Report Number
2050012-2011-04886
Event Type
Malfunction
Date Received
August 26, 2011
Date of Event
July 26, 2011
Report Date
July 26, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SAMPLE INFORMATION WAS NOT PROVIDED BY THE CUSTOMER. PER THE CUSTOMER COMPLAINT RECORD, INTERMITTENTLY, HIGH LD QC RESULTS WERE GENERATED BY THE ANALYZER PRIOR TO AND AFTER THE EVENT. A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND PERFORMED TROUBLESHOOTING ON THE ANALYZER. THE FSE DISCOVERED A SMALL TEAR ON THE WASH STATION MANIFOLD VALVE. THE FSE REPLACED THE VALVE, WHICH RESOLVED THE PROBLEM.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) STATING THAT THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER WAS INTERMITTENTLY GENERATING HIGH LACTATE DEHYDROGENASE (LD) PATIENT RESULTS DISCOVERED ON (B)(6) 2011. SOME FALSE HIGH RESULTS WERE REPORTED OUT OF THE LABORATORY. PATIENT RESULTS WERE NOT SUPPLIED BY THE CUSTOMER. THE CUSTOMER REPEATED ALL PATIENT SAMPLES RUN SINCE (B)(6) 2011. SEVERAL PATIENT SAMPLES DID NOT MATCH BECAUSE RESULTS WERE LOWER ON REPEAT. AMENDED REPORTS WERE ISSUED. THERE WAS NO CHANGE TO PATIENT TREATMENT ATTRIBUTED TO OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1