FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS

MDR report key: 2223348 · Received August 16, 2011

Report

Report Number
1826988-2011-00473
Event Type
Malfunction
Date Received
August 16, 2011
Date of Event
July 25, 2011
Report Date
July 25, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB EVALUATED THE CUSTOMER'S RETURNED REAGENT AND FOUND IT TO READ AN AVERAGE OF 3 MG/DL HIGH, OUT OF SPEC. PERFORMANCE WAS SATISFACTORY USING RETENTION REAGENT.

Description of Event or Problem · 1

THE ADVOCATE STATED, THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 245 MG/DL FROM HIS CONTOUR METER AND A READING OF 107 MG/DL FROM ANOTHER METER. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE ADVOCATE RETURNED THE TEST STRIPS FOR EVAL. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS NBW BAYER HEALTHCARE, LLC 7080G 1CC3D09

Patients

Seq Age Sex Outcome Treatment
1 UNK