FDA Adverse Event Malfunction Summary report: N

CONTOUR USB

MDR report key: 2223343 · Received August 16, 2011

Report

Report Number
1826988-2011-00477
Event Type
Malfunction
Date Received
August 16, 2011
Date of Event
July 26, 2011
Report Date
July 26, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K091820
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DID NOT PROVIDE EITHER METER SERIAL NUMBER SO, IT WAS NOT POSSIBLE TO DETERMINE A MFR DATE.

Description of Event or Problem · 1

A HOSP NURSE CONTACTED CUSTOMER SERVICE VIA EMAIL. SHE STATED THAT SHE TESTED HER BLOOD GLUCOSE USING CONTOUR USB AND CONTOUR METERS. THE CONTOUR USB READ 21 MG/DL, WHILE THE CONTOUR READ 127 MG/DL. SHE ALSO STATED THAT A PT MENTIONED RECEIVING A CONTOUR USB READING OF 225 MG/DL, WHILE HIS CONTOUR METER READ 108 MG/DL. THE DIFFERENCE BETWEEN BOTH SETS OF COMPARISON READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCES CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. NO PRODUCT WILL BE RETURNED AT THIS TIME. REPLACEMENT METERS WERE SENT TO THE NURSE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR USB NBW BAYER HEALTHCARE, LLC 7390 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK