FDA Adverse Event Malfunction Summary report: N

COULTER LH750 HEMATOLOGY ANALYZER

MDR report key: 2223298 · Received August 12, 2011

Report

Report Number
1061932-2011-01146
Event Type
Malfunction
Date Received
August 12, 2011
Date of Event
August 2, 2009
Report Date
August 4, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K061574
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED FOR THE PERIOD BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 OF COMPLAINTS FOR ADDITIONAL REPORTABLE EVENTS. THIS REPORT IS FOR DAY 2 OF 3. SEE MDR #1061932-2011-01147 FOR DAY 1 OF 3 AND MDR #1061932-2011-01148 FOR DAY 3 OF 3. SAMPLE BAR CODE LABELS WERE RECEIVED FROM THE SITE AND WERE TESTED USING THE QUICK CHECK 600/800 SERIES BAR CODE VERIFIER. THE LABEL SYMBOLOGY IS CODABAR WITH NO CHECK CHARACTER. THE SAMPLE LABELS FAILED SPECIFICATIONS FOR REFLECTIVITY OF MEDIA. NOTE THAT THE SAMPLE BAR CODE LABELS ARE NOT A BECKMAN COULTER INC. PRODUCT. IT WAS NOTED THAT THE BAR CODE CHECKSUM SOFTWARE ALGORITHM FOR THE LH750 ANALYZER WAS DISABLED. PER BECKMAN COULTER LABELING, THE USE OF BAR CODE CHECKSUMS IS STRONGLY RECOMMENDED IN ORDER TO PROVIDE AUTOMATIC CHECKS FOR READ ACCURACY. THE ROOT CAUSE OF THIS EVENT IS UNKNOWN THOUGH IT IS BELIEVED THAT THE DISABLED CHECKSUM CONTRIBUTED TO THE EVENT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE LH750 HEMATOLOGY ANALYZER MISREAD ONE SAMPLE BARCODE IDENTIFICATION (ID) LABEL. SAMPLE (B)(6) WAS MIS-READ AS (B)(6). THE INSTRUMENT GENERATED A "NO MATCH" ERROR MESSAGE ALONG WITH THE TEST RESULTS. THE CUSTOMER NOTICED THE DISCREPANCY AND RERAN THE PT SAMPLE. ON RERUN THE SAMPLE ID NUMBER WAS CORRECTLY REPORTED BY THE ANALYZER. THERE WERE NO ERRONEOUS OR MIS-IDENTIFIED TEST RESULTS REPORTED OUTSIDE OF THE LAB. THERE WERE NO REPORTED CHANGES TO PT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH750 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 43 YR