FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 2223232
·
Received August 16, 2011
Report
- Report Number
- 1218950-2011-02406
- Event Type
- Malfunction
- Date Received
- August 16, 2011
- Report Date
- July 20, 2011
- Manufacturer
- PHILIPS HEALTHCARE - ANDOVER
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THE DEVICE FAILED THE SHIFT TEST. THE DEVICE DID NOT DETECT THE PADS/PADDLES CABLE AND DID NOT PRESENT THE RELATED PROMPTS. THERE WAS NO PATIENT INVOLVEMENT. THE PHILIPS CUSTOMER REPAIR CENTER (CRC) EVALUATED THE DEVICE AND CONFIRMED THIS MALFUNCTION, WHICH WAS RESOLVED BY REPLACEMENT OF THE POWER PCA.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THE DEVICE FAILED THE SHIFT TEST. THE DEVICE DID NOT DETECT THE PADS/PADDLES CABLE AND DID NOT PRESENT THE RELATED PROMPTS. THERE WAS NO PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEART START XL | MKJ | PHILIPS HEALTHCARE - ANDOVER | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |