FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2223232 · Received August 16, 2011

Report

Report Number
1218950-2011-02406
Event Type
Malfunction
Date Received
August 16, 2011
Report Date
July 20, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THE DEVICE FAILED THE SHIFT TEST. THE DEVICE DID NOT DETECT THE PADS/PADDLES CABLE AND DID NOT PRESENT THE RELATED PROMPTS. THERE WAS NO PATIENT INVOLVEMENT. THE PHILIPS CUSTOMER REPAIR CENTER (CRC) EVALUATED THE DEVICE AND CONFIRMED THIS MALFUNCTION, WHICH WAS RESOLVED BY REPLACEMENT OF THE POWER PCA.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE DEVICE FAILED THE SHIFT TEST. THE DEVICE DID NOT DETECT THE PADS/PADDLES CABLE AND DID NOT PRESENT THE RELATED PROMPTS. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE - ANDOVER M4735A

Patients

Seq Age Sex Outcome Treatment
1