FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2223226 · Received August 16, 2011

Report

Report Number
1218950-2011-02402
Event Type
Malfunction
Date Received
August 16, 2011
Report Date
July 18, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER'S BIOMEDICAL ENGINEER (BME) REPORTED THAT THE DEVICE FAILED THE SHIFT TEST AND DISPLAYED A PADDLES FAILURE MESSAGE AND THE MESSAGE "SERVICE UNIT." THERE WAS NO PATIENT INVOLVEMENT. SUBSEQUENTLY THE BME REPORTED HAVING REPLACED THE PADDLE SET WITH A PADDLE SET FROM THEIR INVENTORY TO RESOLVE THIS ISSUE. WE ARE CONSIDERING THIS A PADDLE SET FAILURE.

Description of Event or Problem · 1

THE CUSTOMER'S BIOMEDICAL ENGINEER (BME) REPORTED THAT THE DEVICE FAILED THE SHIFT TEST AND DISPLAYED A PADDLES FAILURE MESSAGE AND THE MESSAGE "SERVICE UNIT." THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE - ANDOVER M4735A

Patients

Seq Age Sex Outcome Treatment
1