FDA Adverse Event Malfunction Summary report: N

OCUSCAN RXP

MDR report key: 2222902 · Received August 10, 2011

Report

Report Number
2028159-2011-00924
Event Type
Malfunction
Date Received
August 10, 2011
Report Date
July 11, 2011
Manufacturer
ALCON - IRIVNE TECHNOLOGY CENTER
Product Code
IYO
PMA / PMN Number
K842757
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY REPRESENTATIVE EXAMINED THE SYSTEM AND WAS FOUND TO BE OPERATING NORMALLY. THE CUSTOMER WAS USING THE WRONG TECHNIQUE. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADDITIONAL RELATED REPORTS FOR THIS SYSTEM. THE ROOT CAUSE OF THE REPORTED INCORRECT MEASUREMENTS WAS ATTRIBUTED TO USER TECHNIQUE. THE SYSTEM WAS FOUND TO BE OPERATING NORMALLY. PER THE SYSTEM OPERATOR'S MANUAL, A WARNING STATES TO "ENSURE THAT THE CORRECT TECHNIQUE (CONTACT OR IMMERSION) IS SELECTED FOR THE TECHNIQUE BEING PERFORMED. INCORRECT TECHNIQUE SELECTION WILL IMPACT THE ACCURACY OF THE RESULTS". (B)(4).

Description of Event or Problem · 1

A HEALTHCARE PROFESSIONAL REPORTED THAT THE BIOMETRY RESULTS WERE INACCURATE WHEN COMPARED TO THE PATIENT'S EXAMINATION RESULTS. THERE WAS NO HARM OR IMPACT TO THE PATIENTS INVOLVED. ADDITIONAL INFORMATION HAS BEEN REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OCUSCAN RXP ULTRASONIC PULSED ECHO IMAGING SYSTEM IYO ALCON - IRIVNE TECHNOLOGY CENTER 8065741076 NA

Patients

Seq Age Sex Outcome Treatment
1