FDA Adverse Event Summary report: N

DIGITALDIAGNOST

MDR report key: 2222787 · Received August 9, 2011

Report

Report Number
3003768251-2011-00045
Date Received
August 9, 2011
Report Date
April 1, 2011
Manufacturer
PHILIPS MEDICAL SYSTEMS DMC GMBH
Product Code
MQB
PMA / PMN Number
K982795
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AU
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SVC ENGINEER INVESTIGATION IDENTIFIED THAT THE PHYSICIAN WAS NOT USING THE SYSTEM CORRECTLY, ANALYSES OF THE IMAGES USED ON THIS SITE SHOWS THAT THE RULER IS PARTLY OUTSIDE THE COLLIMATION AND WAS TILTED WITH RESPECT TO THE DETECTOR. THE RESULT OF THAT IS THAT THE RULER CANNOT BE DETECTED RELIABLY AND THE HORIZONTAL COMPENSATION FOR PT MOVEMENT CAN BE AFFECTED NEGATIVELY. AS PART OF THE AUTOMATED STITCHING WORKFLOW, IT IS IMPORTANT THAT THE PHYSICIAN REVIEWS THE INDIVIDUAL IMAGES AGAINST THE COMPOSITE IMAGE. THE PHYSICIAN HAS BEEN RETRAINED. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER STATED "THERE IS A STITCHING PROBLEM." HE REPORTED THAT THERE IS SOMETHING WRONG WITH AUTO STITCHING/ASSEMBLING OF IMAGES. THE FIRST STITCHING COMPOSITE IMAGE, THE LEG SHOWS THAT IT SEEMS TO BE BROKEN THEN AFTER A FEW HOURS, A SECOND X-RAY IS TAKEN AND IT LOOKS LIKE IT IS NOT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DIGITALDIAGNOST MQB PHILIPS MEDICAL SYSTEMS DMC GMBH 712020

Patients

Seq Age Sex Outcome Treatment
1