FDA Adverse Event Malfunction Summary report: N

BREEZE2

MDR report key: 2222369 · Received July 15, 2011

Report

Report Number
1826988-2011-00407
Event Type
Malfunction
Date Received
July 15, 2011
Date of Event
June 1, 2011
Report Date
June 23, 2011
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062347
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DID NOT PROVIDE PRODUCT INFO IN THE EMAIL. IT'S NOT POSSIBLE TO DETERMINE THE MANUFACTURE DATE W/O THE METER INFO.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED CUSTOMER SERVICE VIA EMAIL. SHE COMPARED HER BLOOD GLUCOSE READINGS FROM HER BREEZE2 METER TO THE RESULTS REC'D FROM A LAB TEST. THE BREEZE2 METER READ 178 MG/DL, WHILE THE LAB TEST RESULT WAS 90 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. CUSTOMER SERVICE RESPONDED TO THE CUSTOMER'S EMAIL, BUT THERE HAS BEEN NO FURTHER CONTACT WITH THE CUSTOMER. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 BREEZE2 NBW BAYER HEALTHCARE LLC NOT PROVIDED NA

Patients

Seq Age Sex Outcome Treatment
1 UNK