FDA Adverse Event Malfunction Summary report: N

CONTOUR TS

MDR report key: 2222339 · Received July 15, 2011

Report

Report Number
1826988-2011-00404
Event Type
Malfunction
Date Received
July 15, 2011
Date of Event
June 1, 2011
Report Date
June 21, 2011
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CALL ENDED BEFORE THE CUSTOMER'S PERSONAL INFO OR PRODUCT INFO COULD BE OBTAINED. IT'S NOT POSSIBLE TO DETERMINE THE MANUFACTURE DATE W/O THE METER INFO.

Description of Event or Problem · 1

THE CUSTOMER TESTED HIS BLOOD GLUCOSE USING HIS CONTOUR TS METER AND REC'D READINGS OF 152 AND 154 MG/DL. HE RETESTED USING ANOTHER METER AND REC'D A READING OF 86 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER DECLINED TO TROUBLESHOOT OR PROVIDE ADD'L INFO BEFORE ENDING THE CALL. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TS NBW BAYER HEALTHCARE LLC NOT PROVIDED NA

Patients

Seq Age Sex Outcome Treatment
1 UNK