FDA Adverse Event Malfunction Summary report: N

OT VERIO METER

MDR report key: 2222292 · Received August 24, 2011

Report

Report Number
3008382007-2011-00246
Event Type
Malfunction
Date Received
August 24, 2011
Report Date
July 26, 2011
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE 510 (K) IS K093745. LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

THE REPORTER CONTACTED LIFESCAN (B)(4) ALLEGING AN "ERROR 2" ISSUE WITH THE SUBJECT METER. THE REPORTED ISSUE WAS NOT RESOLVED WITH CUSTOMER SERVICE TROUBLESHOOTING. THERE WERE NO ALLEGATIONS OF HARM OR INJURY. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT VERIO METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3167984

Patients

Seq Age Sex Outcome Treatment
1