FDA Adverse Event Malfunction Summary report: N

UNICEL DXI 600 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 2222187 · Received August 24, 2011

Report

Report Number
2122870-2011-02957
Event Type
Malfunction
Date Received
August 24, 2011
Date of Event
July 25, 2011
Report Date
July 26, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JLW
PMA / PMN Number
K023764
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

PATIENT SAMPLE WAS COLLECTED IN LIHEP PLASMA SAMPLE TUBES, CENTRIFUGED FOR 10 MINUTES AT 3500 RPM. QC WAS PERFORMING WITHIN THE CUSTOMER'S ESTABLISHED RANGES AT THE TIME OF THE EVENT. SYSTEM CHECK DATA WAS NOT SUPPLIED BY THE CUSTOMER. ON (B)(6), 2011, A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED FOR THE EVENT. THE FSE COMPLETED ON SITE SERVICE WITH NO DETECTABLE MALFUNCTION RELATED TO THE VENT. THE FSE REPORTED ALL DIAGNOSTIC TESTING PERFORMED PASSED WITHIN INSTRUMENT SPECIFICATIONS. A CLEAR ROOT CAUSE COULD NOT BE DETERMINED FOR THIS EVENT. RELATED MDR: 2122870-2011-02956.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BEC) QUESTIONING ELEVATED HUMAN THYROID-STIMULATING HORMONE (HTSH) RESULTS ABOVE THE NORMAL REFERENCE RANGE FOR ONE (1) PATIENT. THE RESULTS WERE GENERATED BY A UNICEL DXI 600 ACCESS IMMUNOASSAY SYSTEM, USED IN CONJUNCTION WITH ACCESS HYPERSENSITIVE HTSH REAGENT (LOT 170013). THE SAMPLE WAS DRAWN FROM THE PATIENT'S IV LINE. ANOTHER SAMPLE WAS DRAWN FROM THE PATIENT BY A PHLEBOTOMIST. TESTING OF THIS SAMPLE ON THE SAME INSTRUMENT PRODUCED LOWER HTSH RESULTS WITHIN THE NORMAL REFERENCE RANGE OF THE ASSAY. THE CUSTOMER DID NOT QUESTION THESE RESULTS. IT IS UNKNOWN IF THERE WERE ANY CHANGES TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXI 600 ACCESS® IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE JLW BECKMAN COULTER, INC. DXI 600 NA

Patients

Seq Age Sex Outcome Treatment
1 55 YR