FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY ANALYZER

MDR report key: 2222160 · Received August 24, 2011

Report

Report Number
2122870-2011-02955
Event Type
Malfunction
Date Received
August 24, 2011
Date of Event
July 25, 2011
Report Date
July 25, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
MMI
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

WHEN REAGENT PACK SHARING OCCURS, THE INSTRUMENT DOES NOT DETECT THAT THE PACK TEST COUNT IS INCORRECT. AFTER TROUBLESHOOTING, BEC CUSTOMER TECHNICAL SUPPORT REQUESTED THE CUSTOMER TO CALL BACK IF ANY ISSUES WERE NOTED. USE ERROR IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BEC) TO REPORT OBTAINING 0 NG/ML FOR ALL LEVELS OF TROPONIN (ACCUTNI) QC ON AN ACCESS 2 IMMUNOASSAY ANALYZER. WHILE TROUBLESHOOTING WITH BEC ACCESS HOTLINE, AN ACCUTNI REAGENT PACK WAS FOUND TO HAVE BEEN SHARED BETWEEN THE CUSTOMER'S TWO ACCESS 2 IMMUNOASSAY ANALYZERS. THE CUSTOMER STATED THAT NO PATIENT RESULTS WERE AFFECTED. BECAUSE ACCUTNI QC WAS OUT OF THE CUSTOMER'S RANGES, ALL ACCUTNI PATIENT SAMPLES TESTED DURING THE EVENT WERE RETESTED AND RESULTS WERE REPRODUCIBLE. EXACT NUMBER OF PATIENTS AND TEST RESULTS WERE NOT SUPPLIED BY THE CUSTOMER. NO REPORTS OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE MMI BECKMAN COULTER, INC. ACCESS® 2 NA

Patients

Seq Age Sex Outcome Treatment
1