FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2221861 · Received August 24, 2011

Report

Report Number
2050012-2011-04743
Event Type
Malfunction
Date Received
August 24, 2011
Date of Event
February 12, 2011
Report Date
February 12, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ME, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEC CTS (CUSTOMER TECHNICAL SUPPORT) HAD THE CUSTOMER TURN THE POWER OFF TO THE INSTRUMENT AND CPU AND RECOMMENDED THAT THEY BE LEFT OFF. CTS ADVISED THAT AN ELECTRICAL PROBLEM MAY HAVE DEVELOPED OR A POWER SUPPLY MAY HAVE GONE OUT AND SUGGESTED SERVICE AND SET UP A SERVICE CALL. THE SERVICE CALL WAS LATER CANCELLED BY THE CUSTOMER. THE BEC INTERNAL DENTIFER FOR THIS EVENT IS (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) STATING THAT THE UNIT WAS REBOOTING AND A POPPING NOISE FOLLOWED BY AN ELECTRICAL SMELL WAS COMING FROM THE UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEM. NO FLAMES OR SMOKE WAS OBSERVED. THE MONITOR SCREEN WAS BLANK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 600 PRO NA

Patients

Seq Age Sex Outcome Treatment
1