FDA Adverse Event Malfunction Summary report: N

CARDIOCHEK PLUS ANALYZER

MDR report key: 22215198 · Received June 16, 2025

Report

Report Number
1836135-2025-00010
Event Type
Malfunction
Date Received
June 16, 2025
Date of Event
May 10, 2025
Report Date
June 16, 2025
Manufacturer
PTS DIAGNOSTICS
Product Code
CGA
UDI-DI
00381932700016
PMA / PMN Number
K140068
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

UPON VISUAL INSPECTION OF THE BATTERY COMPARTMENT, PLASTIC CASE DAMAGE INDICATIVE OF IMPROPER/FORCEFUL REMOVAL OF THE BATTERIES WITH A FOREIGN OBJECT WAS OBSERVED. PTS IS CONFIDENT THAT THIS DAMAGE OCCURRED POST-DISTRIBUTION, AS THERE ARE NO MANUFACTURING STEPS THAT WOULD CAUSE THIS TYPE OF DAMAGE. THE CUSTOMER ALLEGATION OF OVERHEATING WAS NOT OBSERVED ON THE RETURNED ANALYZER. NUMEROUS BATTERY COMPARTMENT IMPROVEMENTS HAVE ALREADY BEEN IMPLEMENTED PRIOR TO THESE ALLEGATIONS FROM THE FIELD. PROCESS IMPROVEMENTS AND PART SPECIFICATIONS HAVE ENHANCED SEATING AND HOLD CAPACITY OF THE BATTERY CONTACTS. ADDITIONALLY, A NEW BATTERY COMPARTMENT DESIGN (APPROVED BY THE FDA PER K193406) ELIMINATES THE POTENTIAL FOR OVERHEATING BY REMOVING THE POINT OF CONTACT THAT AN UNSEATED TERMINAL WOULD REACH.

Description of Event or Problem · 0

CONTACT STATED THAT WHEN BATTERIES ARE INSERTED INTO THEIR CARDIOCHEK PLUS IT GETS HOT TO THE TOUCH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
957989 CARDIOCHEK PLUS ANALYZER CLINICAL CHEMISTY ANALYZER CGA PTS DIAGNOSTICS 1.11 00381932700016

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown