FDA Adverse Event Malfunction Summary report: N

CARDIOCHEK PLUS ANALYZER

MDR report key: 22213936 · Received June 16, 2025

Report

Report Number
1836135-2025-00009
Event Type
Malfunction
Date Received
June 16, 2025
Date of Event
February 24, 2025
Report Date
June 16, 2025
Manufacturer
PTS DIAGNOSTICS
Product Code
CGA
UDI-DI
00382932700016
PMA / PMN Number
K140068
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

UPON VISUAL INSPECTION OF THE BATTERY COMPARTMENT, PLASTIC CASE DAMAGE INDICATIVE OF IMPROPER/FORCEFUL REMOVAL OF THE BATTERIES WITH A FOREIGN OBJECT WAS OBSERVED. PTS IS CONFIDENT THAT THIS DAMAGE OCCURRED POST-DISTRIBUTION, AS THERE ARE NO MANUFACTURING STEPS THAT WOULD CAUSE THIS TYPE OF DAMAGE. THE CUSTOMER ALLEGATION OF OVERHEATING WAS NOT OBSERVED ON THE RETURNED ANALYZER. NUMEROUS BATTERY COMPARTMENT IMPROVEMENTS HAVE ALREADY BEEN IMPLEMENTED PRIOR TO THESE ALLEGATIONS FROM THE FIELD. PROCESS IMPROVEMENTS AND PART SPECIFICATIONS HAVE ENHANCED SEATING AND HOLD CAPACITY OF THE BATTERY CONTACTS. ADDITIONALLY, A NEW BATTERY COMPARTMENT DESIGN (APPROVED BY THE FDA PER K193406) ELIMINATES THE POTENTIAL FOR OVERHEATING BY REMOVING THE POINT OF CONTACT THAT AN UNSEATED TERMINAL WOULD REACH.

Description of Event or Problem · 0

THE CONTACT REPORTED THAT THEIR ANALYZER GOT WARM UPON BATTERY INSTALLATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1040302 CARDIOCHEK PLUS ANALYZER CLINICAL CHEMISTRY ANALYZER CGA PTS DIAGNOSTICS 1.11 00382932700016

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown