POWERED WHEELCHAIR
Report
- Report Number
- 1525712-2011-00450
- Event Type
- Malfunction
- Date Received
- August 24, 2011
- Report Date
- August 19, 2011
- Manufacturer
- INVACARE
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- PATIENT
Narratives
MODEL TDXSI-CG. THE CONSUMER WAS UNABLE TO LOOK AT THE BACK OF THE CHAIR TO GET THE SERIAL NUMBER. NO RMA HAS BEEN ISSUED FOR THE RETURN OF THIS WHEEL CHAIR BECAUSE THE DEALER, WOODS MEDICAL, CAME OUT AND ADJUSTED THE POWER CHAIR. THE WHEEL CHAIR IS NO LONGER TIPPING FORWARD. IT IS UNKNOWN WHICH PARTS WERE REPLACED TO RESOLVE THIS ISSUE. HOWEVER, THIS COMPLAINT MAY BE THE RESULT OF A MALFUNCTIONING STABILITY LOCK. IF THE STABILITY LOCK FEATURE DOES NOT ENGAGE PROPERLY, THE WHEELCHAIR MAY EXHIBIT THE ERRATIC TENDENCIES DESCRIBED BY THE CONSUMER. MALFUNCTIONS OF THIS TYPE CAN BE THE RESULT OF IMPROPER ADJUSTMENT DURING DEVICE MANUFACTURING, NORMAL WEAR, OR POST PRODUCTION DAMAGE. UNUSUAL USER HABITS OR IMPROPER PRODUCT USE MAY PRECIPITATE FAILURES OF THIS TYPE. REGULAR MAINTENANCE, INCLUDING PERIODIC INSPECTION AS DEFINED IN THE LITERATURE FOR THE DEVICE CAN DETECT ISSUES OF THIS TYPE.
THE CONSUMER STATES WHEN SHE IS GOING DOWN A RAMP IN HER POWER CHAIR, THE WHEELS IN THE BACK ALLEGEDLY LIFT OFF THE GROUND. WHILE GOING DOWN A DRIVEWAY, THE SIDE ALLEGEDLY LIFTS OFF THE GROUND AND ANOTHER PERSON MUST HOLD IT DOWN TO KEEP THE CHAIR FROM TIPPING. NO INJURY IS ALLEGED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | POWERED WHEELCHAIR | 890.3860 | ITI | INVACARE | TDXSI-CG |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 60 | Other |