FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX20 PRO CLINICAL SYSTEM

MDR report key: 2221134 · Received August 23, 2011

Report

Report Number
2050012-2011-04713
Event Type
Malfunction
Date Received
August 23, 2011
Date of Event
July 28, 2011
Report Date
July 28, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K011213
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SAMPLE INFORMATION WAS NOT PROVIDED. PRIOR TO THE EVENT, TG QC RESULTS WERE WITHIN THE LABORATORY'S ESTABLISHED RANGES. A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND CHECKED THE WASH CONCENTRATE DELIVERY SYSTEM. ONE OF CORRESPONDING VALVES (V12) WAS FOUND TO BE LEAKING. THE FSE REPLACED THE VALVE AND THE MIXER WASH STATIONS ON BOTH THE SAMPLE AND REAGENT SIDES. THE REPAIRS WERE VERIFIED BY RUNNING PRECISION STUDIES YIELDING SUFFICIENT RESULTS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) IN REGARDS TO OBTAINING SEVEN (7) ERRONEOUSLY HIGH MAGNESIUM (MG) PATIENT RESULTS GENERATED BY THE SYNCHRON LX20 PRO CLINICAL SYSTEM. THE RESULTS WERE REPEATED ON AN ALTERNATE INSTRUMENT AND GENERATED LOWER RESULTS. THE RESULTS PROVIDED BY THE CUSTOMER ARE SHOWN. NO FALSE RESULTS WERE REPORTED OUT OF THE LABORATORY. THERE WAS NO CHANGE TO PATIENT TREATMENT ATTRIBUTED TO OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX20 PRO CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. LX20 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1 84 YR