FDA Adverse Event Malfunction Summary report: N

OT VERIO PRO METER

MDR report key: 2220993 · Received August 23, 2011

Report

Report Number
3008382007-2011-00242
Event Type
Malfunction
Date Received
August 23, 2011
Report Date
July 12, 2011
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE (510) K # IS K093745. THE METER AND TEST STRIPS WERE RETURNED TO LIFESCAN FOR INVESTIGATION. THE METER WAS TESTED AND PASSED TESTING AND THE ERROR 2 MESSAGE WAS NOT CONFIRMED; HOWEVER, A SECONDARY ISSUE OF AN ERROR 4 WAS FOUND WHILE INVESTIGATING THE SUBJECT TEST STRIPS.

Description of Event or Problem · 1

THE LAY REPORTER/ PHYSICIAN CONTACTED LFS (B)(4) BY LETTER ON (B)(6) 2011 ALLEGING AN ERROR 2 MESSAGE ON THE ONE TOUCH VERIO PRO METER. BASED ON THE INFORMATION THAT WAS PROVIDED, IT WAS MENTIONED THAT THIS WAS THE FIRST TIME THAT THE REPORTER HAD BEEN USING THE PRODUCT. NO FURTHER CLINICAL INFORMATION WAS PROVIDED ABOUT THE ALLEGED ISSUE. THE METER AND TEST STRIPS WERE REPLACED AND REQUESTED BACK FOR INVESTIGATION. AT THIS TIME THERE IS NO INFORMATION THAT THE METER CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT OR THAT A PATIENT EXHIBITED ANY SYMPTOMS SINCE NO FURTHER CLINICAL INFORMATION WAS PROVIDED. THE COMPLAINT IS BEING REPORTED SINCE THE ALLEGED ISSUE WAS NOT RESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT VERIO PRO METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3083767

Patients

Seq Age Sex Outcome Treatment
1