FDA Adverse Event Malfunction Summary report: N

OMNIPOD INSULIN PUMP

MDR report key: 2220179 · Received August 15, 2011

Report

Report Number
3004464228-2011-00417
Event Type
Malfunction
Date Received
August 15, 2011
Date of Event
July 12, 2011
Report Date
July 14, 2011
Manufacturer
INSULET CORPORATION
Product Code
LZG
PMA / PMN Number
K042792
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE RETURNED PRODUCT WAS EVALUATED AND NO EVIDENCE OF ANY MFG DEFECT WAS DEFECT WAS DETECTED. AN AIR BUBBLE, EQUIVALENT TO 5 UNITS OF INSULIN IN SIZE, WAS FOUND IN THE DEVICE'S INSULIN RESERVOIR. THIS TYPICALLY OCCURS DUE TO THE CUSTOMER INJECTING AIR DURING THE FILL PROCESS, RATHER THAN A MFG PROCESS ISSUE OR PRODUCT DEFECT. USER ERROR IS CONFIRMED AS HAVING CAUSED THE POD TO FAIL TO PERFORM ITS ESSENTIAL FUNCTION. THE OMNIPOD'S USER GUIDE INSTRUCTS USERS ON PROPER FILLING TECHNIQUE AND WARNS TO, "NEVER INJECT AIR INTO THE FILL PORT. DOING SO MAY RESULT IN UNINTENDED OR INTERRUPTED INSULIN DELIVERY." INTERRUPTED INSULIN DELIVERY HAS THE POTENTIAL TO RESULT IN HIGH BLOOD GLUCOSE LEVELS. INSULET HAS INITIATED AN INTERNAL INVESTIGATION TO DETERMINE IF EDUCATION AND TRAINING RELATED TO THIS TOPIC CAN BE IMPROVED. THE INVESTIGATION IS IN-PROCESS AS OF THE DATE OF THIS REPORT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT HE WENT TO BED AT 11:14PM WITH A BLOOD GLUCOSE (BG) OF 120MG/DL AND WOKE UP AT 6:20AM WITH A BG OF 185MG/DL. ALTHOUGH THIS IS STILL WITHIN THE "NORMAL" BG RANGE (LESS THAN 250MG/DL) HE STATED THAT HE "HAS NOT WOKEN UP TO A HIGH LIKE THAT BEFORE." HE DID REPORT A BG OF 254MG/DL THE DAY BEFORE, BUT HE IS "LESS CONCERNED ABOUT THE HIGHS AND LOWS DURING THE DAY AND MORE CONCERNED ABOUT THE CLIMB IN HIS BG'S OVERNIGHT FROM 11:14PM TO 6:20PM." HE "BUMPED" THE POD BED AND WANTS TO MAKE SURE THE DEVICE IS FUNCTIONING PROPERLY. THE PRODUCT WILL BE RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OMNIPOD INSULIN PUMP PUMP, INFUSION, INSULIN LZG INSULET CORPORATION 11200 L30470

Patients

Seq Age Sex Outcome Treatment
1 69 YR