OMNIPOD INSULIN PUMP
Report
- Report Number
- 3004464228-2011-00421
- Event Type
- Malfunction
- Date Received
- August 16, 2011
- Date of Event
- July 18, 2011
- Report Date
- July 18, 2011
- Manufacturer
- INSULET CORPORATION
- Product Code
- LZG
- PMA / PMN Number
- K042792
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- NOT APPLICABLE
Narratives
BECAUSE THE PRODUCT WILL NOT BE RETURNED FOR EVAL, WE ARE UNABLE TO IDENTIFY ANY DEVICE MALFUNCTION THAT MAY HAVE CAUSED OR CONTRIBUTED TO THE CUSTOMER'S "HIGH" BLOOD GLUCOSE READING. NO MECHANICAL ISSUE CAN BE CONFIRMED. ALTHOUGH WE CANNOT CONFIRM A MECHANICAL ISSUE, IT IS DETERMINED THAT THE CUSTOMER'S "HIGH" BLOOD GLUCOSE LEVEL HAD RESULTED FROM THE "DISLODGED" CANNULA. THIS CONDITION IS CONSIDERED TO BE A FAILURE OF THE DEVICE TO PERFORM ITS ESSENTIAL FUNCTION OF DELIVERING INSULIN TO REDUCE BLOOD GLUCOSE LEVELS. THE OMNIPOD'S USER GUIDE WARN TO "CHECK THE INFUSION SITE AFTER INSERTION TO ENSURE THAT THE CANNULA WAS PROPERLY INSERTED. IT IS ALSO A GOOD IDEA TO CHECK YOUR BLOOD GLUCOSE ABOUT TWO HRS AFTER EACH POD CHANGE AND TO CHECK THE INFUSION SITE PERIODICALLY. IF THE CANNULA IS NOT PROPERLY INSERTED, HYPERGLYCEMIA MAY RESULT." BASED ON THE INFO PROVIDED IN THE REPORT, IT IS UNK WHEN THE CANNULA HAD BECOME DISLODGED IN RELATION TO WHEN BLOOD GLUCOSE LEVELS BEGAN TO INCREASE. NOTE: EVAL CONCLUSIONS CODE PERTAINS TO A FAILURE OF THE CANNULA TO REMAIN INSERTED IN THE CUSTOMER'S SKIN (NOT TO A MECHANICAL FAILURE DETECTED DURING TESTING, THE POD WAS RETURNED).
THE CUSTOMER'S MOTHER CALLED TO REPORT THAT WHILE HER DAUGHTER WAS AT CAMP, HER PDM REGISTERED A "HIGH" BLOOD GLUCOSE. WHEN THE CAMP STAFF CHANGED THE DEVICE FOR HER, THEY NOTICED "THE CANNULA HAD BECOME DISLODGED AND INSULIN WAS ON HER CLOTHING." THE CUSTOMER SUCCESSFULLY ACTIVATED A NEW POD AND ADMINISTERED A BOLUS DOSE OF INSULIN TO LOWER HER BLOOD GLUCOSE LEVELS. INSULET'S CUSTOMER CARE ADVISED FOR THE CUSTOMER TO MONITOR HER BLOOD SUGAR LEVELS CLOSELY FOR THE NEXT TWO HRS TO MAKE SURE THERE IS A DECLINE. THE PRODUCT WILL NOT BE RETURNED FOR INVESTIGATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | OMNIPOD INSULIN PUMP | PUMP, INFUSION, INSULIN | LZG | INSULET CORPORATION | 11200 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |