FDA Adverse Event
Malfunction
Summary report: N
AC POWER MODULE
MDR report key: 2220143
·
Received August 11, 2011
Report
- Report Number
- 1218950-2011-02342
- Event Type
- Malfunction
- Date Received
- August 11, 2011
- Report Date
- July 14, 2011
- Manufacturer
- PHILIPS HEALTHCARE - ANDOVER
- Product Code
- MKJ
- PMA / PMN Number
- K031187
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THAT THE BATTERY FAILED TO CHARGE AND THE AC POWER LED WAS NOT LIT. THERE WAS NO REPORT OF PT INVOLVEMENT. A THIRD PARTY REPAIR SERVICE TECHNICIAN WENT TO THE CUSTOMER SITE AND VERIFIED THE FAILURE. THE AC INLET CAME OUT AND ONE OF THE WIRES WERE SEVERED. REPLACEMENT OF THE AC POWER MODULE RESOLVED THE FAILURE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE BATTERY FAILED TO CHARGE AND THE AC POWER LED WAS NOT LIT. THERE WAS NO REPORT OF PT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | AC POWER MODULE | MKJ | PHILIPS HEALTHCARE - ANDOVER | M3539A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |