FDA Adverse Event Malfunction Summary report: N

AC POWER MODULE

MDR report key: 2220143 · Received August 11, 2011

Report

Report Number
1218950-2011-02342
Event Type
Malfunction
Date Received
August 11, 2011
Report Date
July 14, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE BATTERY FAILED TO CHARGE AND THE AC POWER LED WAS NOT LIT. THERE WAS NO REPORT OF PT INVOLVEMENT. A THIRD PARTY REPAIR SERVICE TECHNICIAN WENT TO THE CUSTOMER SITE AND VERIFIED THE FAILURE. THE AC INLET CAME OUT AND ONE OF THE WIRES WERE SEVERED. REPLACEMENT OF THE AC POWER MODULE RESOLVED THE FAILURE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE BATTERY FAILED TO CHARGE AND THE AC POWER LED WAS NOT LIT. THERE WAS NO REPORT OF PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AC POWER MODULE MKJ PHILIPS HEALTHCARE - ANDOVER M3539A

Patients

Seq Age Sex Outcome Treatment
1