FDA Adverse Event Injury Summary report: N

UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2219439 · Received August 22, 2011

Report

Report Number
2122870-2011-03079
Event Type
Injury
Date Received
August 22, 2011
Date of Event
July 28, 2011
Report Date
July 29, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS DISPATCHED TO THE SITE ON (B)(4) 2011 FOR THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) IDENTIFIED THAT THE SAMPLE IDLER PULLEY HAD BROKEN. IT IS UNKNOWN WHEN THE BREAKAGE HAD OCCURRED. THE SAMPLE IDLER PULLEY AND MOTOR BELT WERE REPLACED. THE INSTRUMENT WAS RETURNED INTO SERVICE AFTER THE COMPLETION OF THE NECESSARY REPAIRS. ALTHOUGH HARDWARE WAS LIKELY A CONTRIBUTING FACTOR, A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE. MDRS ASSOCIATED WITH THIS EVENT: 2122870-2011-03071, 2122870-2011-03072, 2122870-2011-03073, 2122870-2011-03074, 2122870-2011-03075, 2122870-2011-03076, 2122870-2011-03077, 2122870-2011-03078, 2122870-2011-03079, 2122870-2011-03080, 2122870-2011-03081, 2122870-2011-03082, 2122870-2011-03083, 2122870-2011-03084.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT AN ERRONEOUS AND/OR IMPRECISE FOLATE, BR MONITOR, ALPHA-FETOPROTEIN (AFP), OV MONITOR, FERRITIN OR VITAMIN B12 (VIT B12) RESULT WAS GENERATED FROM A UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM FOR FOURTEEN PATIENT SAMPLES ON (B)(6) 2011. THIS IS REPORT NINE OF FOURTEEN AND REPRESENTS THE THIRD IMPRECISE FERRITIN PATIENT RESULT GENERATED FOR A PATIENT SAMPLE ON (B)(6) 2011. THE INSTRUMENT GENERATED MULTIPLE ERROR MESSAGES THAT CAUSE THE CUSTOMER TO PERFORM REPEAT TESTING OF PREVIOUSLY GENERATED PATIENT RESULTS. UPON REPEAT TESTING, A PREVIOUSLY REPORTED INITIAL FERRITIN RESULT WITHIN THE NORMAL REFERENCE RANGE RECOVERED WITH A HIGHER RESULT, WITHIN THE SAME CLINICAL RANGE, BUT OUTSIDE OF THE STATED PRECISION CLAIM OF THE ASSAY. INFORMATION PROVIDED BY THE BECKMAN COULTER INC FIELD SERVICE ENGINEER SUGGESTS THAT THE PATIENT MAY HAVE RECEIVED TREATMENT BASED UPON THE INITIAL, QUESTIONABLE RESULT. ALTHOUGH IT IS UNKNOWN AS TO WHAT, IF ANY, MEDICAL TREATMENT WAS INITIATED BASED UPON THE FERRITIN RESULT, FOR THE PURPOSES OF THIS REPORT IT IS ASSUMED THAT MODIFICATION TO PATIENT TREATMENT OCCURRED. THE SAMPLE WAS COLLECTED IN A 13 X 75 MM PLASTIC TUBE. ALL LEVELS OF INSTRUMENT FERRITIN QUALITY CONTROL RESULTS RECOVERED WITHIN CUSTOMER ESTABLISHED SPECIFICATIONS DURING THE TIMEFRAME OF THIS EVENT. PRIOR TO THE EVENT, THE INSTRUMENT GENERATED A "PUMP PISTON EXCESSIVE SLIPPAGE" ERROR, HOWEVER THE CUSTOMER WAS ABLE TO INITIALIZE THE SYSTEM AND CONTINUE TO OPERATE THE INSTRUMENT. THE INSTRUMENT SUBSEQUENTLY GENERATED A NUMBER OF "ASPIRATION MONITOR DETECTED POSSIBLE OBSTRUCTION- SAMPLE PUMP" ERRORS. NO SPECIFIC PATIENT INFORMATION WAS PROVIDED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention ACCESS FERRITIN REAGENT