NEURO SPONGE 1/2 X 2 20/CS
Report
- Report Number
- 1060680-2025-00039
- Event Type
- Malfunction
- Date Received
- June 11, 2025
- Date of Event
- June 10, 2025
- Report Date
- August 28, 2025
- Manufacturer
- MEDSORB DOMINICANA, S.A.
- Product Code
- EFQ
- UDI-DI
- 00749756037877
- PMA / PMN Number
- K791871
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- 003
Narratives
A USER FACILITY REPORTED, "THE STRING PULLED OFF WHILE ITEM WAS BEING USED ON A PATIENT, USERS VOCALIZED THERE WAS NO ACCIDENTAL CUTTING OR CAUTERY USE AT THE TIME OF FAILURE." DEROYAL INDUSTRIES REQUESTED RETURN OF THE DEVICE BUT IT WAS NOT AVAILABLE. A SUPPLIER CORRECTIVE ACTION REQUEST (SCAR) WILL BE ISSUED TO THE SUPPLIER. THIS INVESTIGATION IS NOT COMPLETE AT THIS TIME. NO FURTHER INFORMATION IS AVAILABLE AT THIS TIME. WE WILL PROVIDE FOLLOW-UP REPORT WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.
A USER FACILITY REPORTED, "THE STRING PULLED OFF WHILE ITEM WAS BEING USED ON A PATIENT, USERS VOCALIZED THERE WAS NO ACCIDENTAL CUTTING OR CAUTERY USE AT THE TIME OF FAILURE." DEROYAL INDUSTRIES REQUESTED RETURN OF THE DEVICE BUT IT WAS NOT AVAILABLE. DEROYAL REVIEWED THE WORK ORDER OF THE DEVICE AND NO ISSUES WERE FOUND. AN INVENTORY CHECK WAS ALSO PERFORMED ON ONE CASE OF THE NEUROSPONGES. ALL STRINGS WERE ATTACHED AND NO ISSUES WERE FOUND. BECAUSE THIS IS A PURCHASED PART, DEROYAL DID NOT HAVE A RISK ANALYSIS TO REVIEW. A COMPLAINT TO SALES RATIO WAS CONDUCTED BETWEEN JUNE 2023 TO JUNE 2025 AND FOUND TO BE 0.007%. A SUPPLIER CORRECTIVE ACTION REQUEST (SCAR) WILL BE ISSUED TO THE SUPPLIER, MEDSORB DOMINICANA, S.A. THE SUPPLIER REVIEWED THE DEVICE HISTORY RECORD (DHR) AND REVIEWED A PREVIOUS SIMILAR COMPLAINT. DUE TO THE PREVIOUS COMPLAINT, IT WAS NOTICED THAT WHEN MATERIAL THICKNESS VARIATIONS WOULD OCCUR, THE PRODUCTION ASSOCIATES WOULD ADJUST THE HORN CLEARANCE BUT FAIL TO VERIFY IF THE ADJUSTMENT WAS WITHIN THE SPECIFIED PARAMETERS. WITHIN THE PREVIOUS COMPLAINT, CORRECTIVE ACTIONS WERE TAKEN, BUT THIS LOT WAS MANUFACTURED PRIOR TO THE IMPLEMENTATION OF THOSE ACTIONS. ROOT CAUSE: BECAUSE THE SAMPLE WAS NOT ABLE TO BE DETERMINED, THE SPECIFIC ROOT CAUSE WAS NOT ABLE TO BE DETERMINED, HOWEVER, WITH THE PREVIOUS COMPLAINT, A POTENTIAL ROOT CAUSE WOULD BE THAT WHEN MATERIAL THICKNESS VARIATIONS WOULD OCCUR, THE PRODUCTION ASSOCIATES WOULD ADJUST THE HORN CLEARANCE BUT FAIL TO VERIFY IF THE ADJUSTMENT WAS WITHIN THE SPECIFIED PARAMETERS. CORRECTIVE AND PREVENTIVE ACTIONS: CORRECTIVE AND PREVENTIVE ACTIONS WERE TAKEN ON THE PREVIOUS COMPLAINT AND WOULD ALSO APPLY TO THIS POTENTIAL ROOT CAUSE. THESE ACTIONS INCLUDED: NEW HORNS WITH WELDER TIPS THAT PROVIDE MORE STABILITY TO THE MATERIAL. ADDITIONALLY, WORK INSTRUCTIONS WERE UPDATED TO MANDATE THE VERIFICATION OF THE DISTANCE BETWEEN THE HORN AND THE ANVIL. WITH COMPLAINT SPECIFICALLY, A RETRAINING WAS CONDUCTED FOR ALL THE OPERATORS AND SUPERVISORS ON CORRECT WELD SETUP. DEROYAL WILL CONTINUE TO MONITOR FOR TRENDS AROUND THIS ITEM AND ISSUE. THIS INVESTIGATION IS COMPLETE AT THIS TIME. NO FURTHER INFORMATION IS AVAILABLE AT THIS TIME. WE WILL PROVIDE FOLLOW-UP REPORT IF ADDITIONAL INFORMATION BECOMES AVAILABLE.
A USER FACILITY REPORTED, "THE STRING PULLED OFF WHILE ITEM WAS BEING USED ON A PATIENT, USERS VOCALIZED THERE WAS NO ACCIDENTAL CUTTING OR CAUTERY USE AT THE TIME OF FAILURE."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 70030 | NEURO SPONGE 1/2 X 2 20/CS | GAUZE/SPONGE, INTERNAL | EFQ | MEDSORB DOMINICANA, S.A. | 30-068 | 24112881 | 00749756037877 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |