FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 22180216 · Received June 10, 2025

Report

Report Number
2955842-2025-24460
Event Type
Malfunction
Date Received
June 10, 2025
Date of Event
June 2, 2025
Report Date
June 2, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON-SITE AND REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE SYSTEM WAS VERIFIED AND READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) HAS ISSUED A RETURN MATERIAL AUTHORIZATION (RMA) TO HAVE THE DEVICE RETURNED. HOWEVER, ISI HAS NOT RECEIVED THE UNIT INVOLVED WITH THE ALLEGED ISSUE TO PERFORM FAILURE ANALYSIS. ADDITIONAL INFORMATION IS BEING GATHERED TO DETERMINE THE CONTRIBUTION OF THE DEVICE TO THE CUSTOMER REPORTED ISSUE.

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL INC. (ISI) RECEIVED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) FOR FAILURE ANALYSIS INVESTIGATION. THE UNIT WAS ANALYZED, AND THE REPORTED PROBLEM WAS ABLE TO BE CONFIRMED USING REMOTEFE 25913. UNIT WAS TESTED USING SYSTEM ON STARTUP UNIT DISPLAYED C-34 VOLTAGE WHICH THEN TURNED INTO C-00 IN ERROR LOG. UPON VISUAL INSPECTI THERE WERE NO ISSUES FOUND THAT WOULD BE RELATED TO THE REPORTED EVENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT AFTER A DA VINCI-ASSISTED GYNECOLOGY SURGICAL PROCEDURE, THE CUSTOMER CONTACTED INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SERVICE ENGINEER (TSE) AND REPORTED ERBE HAD ERROR C-34 WHEN THEY ATTEMPTED TO ACTIVATE MONOPOLAR INSTRUMENT. THE CUSTOMER ATTEMPTED TO SWAP INSTRUMENT, ENERGY ACTIVATION CABLE, POWER CYCLE THE ERBE, BUT THE ISSUE PERSISTED. THE CUSTOMER USED A 3RD PARTY ELECTROSURGICAL GENERATOR UNIT (ESU) TO COMPLETE THE PROCEDURE AND THE SURGERY WAS COMPLETED. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: A DA VINCI-ASSISTED RADICAL SURGERY FOR CERVICAL CANCER WAS PERFORMED ON (B)(6) 2025, STARTING AT 19:30. PORTS WERE SUCCESSFULLY PLACED BEFORE ANY ISSUES WERE IDENTIFIED. THE SYSTEM'S FUNCTIONALITY WAS CHECKED UPON POWERING ON, BUT IT INITIALLY POWERED ON WITH ERRORS. THE ISSUE WAS RESOLVED AFTER REPLACING THE ERBE WITH A THIRD-PARTY ESU.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1806847 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-64 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 57 YR Female DA VINCI INSTRUMENTS AND ACCESSORIES