FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 22173457 · Received June 10, 2025

Report

Report Number
2955842-2025-24384
Event Type
Malfunction
Date Received
June 10, 2025
Date of Event
May 28, 2025
Report Date
June 17, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON-SITE AND REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE SYSTEM WAS VERIFIED AND READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) HAS RECEIVED THE UNIT; HOWEVER, FAILURE ANALYSIS IS STILL ONGOING. ADDITIONAL INFORMATION IS BEING GATHERED TO DETERMINE THE CONTRIBUTION OF THE DEVICE TO THE CUSTOMER REPORTED ISSUE.

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL INC. (ISI) RECEIVED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) FOR FAILURE ANALYSIS INVESTIGATION. THE UNIT WAS ANALYZED AND FOUND THAT THE REPORTED ISSUE OF INTERMITTENT TOWER FUNCTION AND MONOPOLAR NOT FIRING COULD NOT BE REPRODUCED. SYSTEM LOGS DID NOT CONFIRM A FIELD FAULT. VISUAL INSPECTION NOTED SCRATCHES ON THE TOP COVER. THE UNIT FUNCTIONED AS EXPECTED WHEN TESTED ON A GOLDEN SYSTEM. THE PROBABLE ROOT CAUSE IN THIS CASE CANNOT BE DETERMINED BASED ON THE FAILURE ANALYSIS. THIS ISSUE WAS RESOLVED BY REPLACING THE ERBE GENERATOR.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED CHOLECYSTECTOMY SURGICAL PROCEDURE THAT THE INTEGRATED ELECTROSURGICAL UNIT (IESU) CUTTING AND COAGULATION FUNCTIONS WERE INTERMITTENTLY WORKING. THERE WAS A RED QUESTION MARK NEXT TO THE MONOPOLAR ENERGY. THE CALLER WAS UNSURE IF THEIR SITE TRACKS THE ENERGY CABLE LIVES. THE INTUITIVE TECH SUPPORT ENGINEER (TSE) REVIEWED THE SYSTEM LOGS AND FOUND C-30, C-38, M-11, AND M-18 ERRORS. THE CALLER SWAPPED INSTRUMENTS, BUT THE ISSUE RETURNED INTERMITTENTLY. THE TSE RECOMMENDED REBOOTING THE ERBE OR TRYING A NEW ENERGY CABLE FOR THE MONOPOLAR ENERGY. THE CALLER STATED THAT THE ERBE WAS CURRENTLY WORKING CORRECTLY, AND THEY DID NOT WANT TO INTERRUPT THE SURGEON. THE PROCEDURE WAS COMPLETED WITH THE ORIGINAL ERBE, WITH NO REPORTS OF PATIENT INJURY. INTUITIVE SURGICAL, INC. (ISI) RECEIVED THE FOLLOWING ADDITIONAL INFORMATION VIA FOLLOW UP: THE ISSUE HAS BEEN RESOLVED. A NEW ERBE HAS BEEN BROUGHT IN TO REPLACE THE DEFECTIVE ONE.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1632523 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-41 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES