FDA Adverse Event Malfunction Summary report: N

DEXCOM G7 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 22161102 · Received June 6, 2025

Report

Report Number
3004753838-2025-143448
Event Type
Malfunction
Date Received
June 6, 2025
Date of Event
May 19, 2025
Report Date
June 18, 2025
Manufacturer
DEXCOM, INC.
Product Code
QBJ
UDI-DI
00386270003935
PMA / PMN Number
K213919
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

(B)(4). 3004753838-2025-143448 WAS REPORTED IN ERROR. PLEASE DISREGARD INITIAL REPORTING OF THIS EVENT AS THIS EVENT HAS NOW BEEN DEEMED NOT REPORTABLE.

Additional Manufacturer Narrative · 0

(B)(4). LABELING INDICATES: INSERTING THE SENSOR AND WEARING THE ADHESIVE PATCH MIGHT CAUSE INFECTION, BLEEDING, PAIN OR SKIN IRRITATIONS (E.G. REDNESS, SWELLING, BRUISING, ITCHING, SCARRING OR SKIN DISCOLORATION).

Description of Event or Problem · 0

SUBSEQUENT TO THE INITIAL MDR, IT WAS DETERMINED THAT A REPORT WAS SUBMITTED IN ERROR. UPON FURTHER REVIEW, IT WAS DETERMINED THAT THE PATIENT ALLEGATION DOES NOT MEET THE CRITERIA OF A REPORTABLE EVENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT A SKIN REACTION OCCURRED. THE WEARABLE WAS INSERTED INTO THE ARM ON (B)(6) 2025. ON THE SAME DAY, IT WAS REPORTED THAT THE PATIENT CALLED IN TO REQUEST SENSOR REPLACEMENT FOR A SENSOR THAT SHE HAD TO REMOVE EARLY DUE TO NUMBNESS AT THE INSERTION SITE. THE EVENT OCCURRED THE DAY THE SENSOR HAD BEEN INSERTED IN THE LEFT ARM. PRIOR TO SENSOR INSERTION THE AREA WAS PREPPED WITH ALCOHOL. ON (B)(6) 2025, THE PATIENT EXPERIENCED NUMBNESS AT THE INSERTION SITE, AND IT SPREAD BEYOND THE PATCH PERIMETER IN THE LEFT ARM, AND SHE WAS CONCERNED SHE WAS HAVING A STROKE OR A HEART ATTACK WHICH PROMPTED HER HUSBAND TO TAKE HER TO THE EMERGENCY DEPARTMENT (ED). NO OTHER SYMPTOMS OR UNDERLYING HEALTH CONDITIONS OR MEDICATIONS WERE REPORTED. IN THE ED, HER BLOOD PRESSURE AND BLOOD SUGAR LEVELS WERE WITHIN THE NORMAL RANGE. SHE MENTIONED THE ED PHYSICIAN DID NOT ATTRIBUTE THE NUMBNESS TO THE DEXCOM SINCE THE SENSOR HAD ALREADY BEEN REMOVED NOR DID THEY CONFIRM THE CAUSE OF THE NUMBNESS. IT WAS UNSPECIFIED DURING THE CHRONOLOGY OF THE EVENT WHEN THE SENSOR WAS REMOVED. THE PATIENT RECEIVED PLATELET INHIBITOR MEDICATION PROPHYLAXIS (PLAVIX, UNSPECIFIED DOSAGE) AND WAS ADMITTED TO THE HOSPITAL FOR IN-PATIENT SYMPTOMS MONITORING SINCE THE NUMBNESS DID NOT SUBSIDE. ON (B)(6) 2025 AT 5:00 PM, THE PATIENT WAS DISCHARGED HOME, AND HER BLOOD PRESSURE AND BG LEVELS WERE WITHIN NORMAL RANGE, AND SHE WAS DOING WELL. NO DATA OR PRODUCT WAS PROVIDED FOR INVESTIGATION. THE ALLEGATION WAS UNDETERMINED. THE PROBABLE CAUSE COULD NOT BE DETERMINED. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1462952 DEXCOM G7 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. 9500-161 1825077003 00386270003935

Patients

Seq Age Sex Outcome Treatment
1 60 YR Female Other| H