FDA Adverse Event Other Summary report: N

OPHTHALAS 532 EYELITE LASER SYSTEM

MDR report key: 2214146 · Received July 22, 2011

Report

Report Number
2028159-2011-00854
Event Type
Other
Date Received
July 22, 2011
Date of Event
June 24, 2011
Report Date
June 24, 2011
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
GEX
PMA / PMN Number
K914434
Removal / Correction Number
NA
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CALLED THE TECHNICAL SUPPORT SPECIALIST (TSS) TO ASSIST WITH TROUBLESHOOTING. THE CUSTOMER NOTED THE SURGEON MOVED THE POWER FROM 100-799 TOO QUICKLY AND THE SYSTEM DISPLAYED A SYSTEM MESSAGE. THE TSS ADVISED THE CUSTOMER TO REBOOT THE SYSTEM AND MOVE THE POWER UP SLOWLY. THE FACILITY DID NOT REQUEST SERVICE. NO SAMPLES WERE RETURNED FOR EVAL. THERE WAS NO SAMPLE RETURNED FOR EVAL AND NO ADD'L INFO PROVIDED RELATED TO THIS EVENT. FOR THIS REASON, STEPS COULD NOT BE TAKEN TO REPLICATE OR CONFIRM THE REPORTED EVENT. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADD'L SIMILAR REPORTS FOR THIS SYSTEM. THE ROOT CAUSE IS UNK. (B)(4).

Description of Event or Problem · 1

A NURSE REPORTED A SYSTEM MESSAGE WAS DISPLAYED DURING SURGERY. THE PT AND SURGEON WENT TO ANOTHER SURGERY CENTER IN ORDER TO FINISH THE PROCEDURE. THERE WAS 10 MIN DELAY REPORTED. THERE WAS NO PT HARM REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OPHTHALAS 532 EYELITE LASER SYSTEM LASER INSTRUMENT, SURGICAL, POWERED GEX ALCON - IRVINE TECHNOLOGY CENTER 8065500001 NA

Patients

Seq Age Sex Outcome Treatment
1 Other