FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 22140224 · Received June 4, 2025

Report

Report Number
1823260-2025-01717
Event Type
Malfunction
Date Received
June 4, 2025
Date of Event
May 9, 2025
Report Date
July 24, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CREP2 REAGENT LOT NUMBER WAS 853138 WITH AN EXPIRATION DATE OF 31-OCT-2025.

Additional Manufacturer Narrative · 0

DAILY CREP2 QC RESULTS WERE UNSTABLE. THE FIELD SERVICE ENGINEER (FSE) REPLACED THE PHOTOMETER LAMP AND CELLS. THE CREP2 QC RESULTS IMPROVED. INSTRUMENT PERFORMANCE TESTING WAS ACCEPTABLE. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 0

THE INITIAL REPORTER QUESTIONED THE RESULTS FOR MULTIPLE PATIENT SAMPLES TESTED FOR CREATININE PLUS VER.2 (CREP2) ON A COBAS C 503 ANALYTICAL UNIT. A DISCREPANT LOW RESULT WAS PROVIDED FOR 1 PATIENT SAMPLE. THE INITIAL RESULT WAS 48 UMOL/L. ON (B)(6) 2025, THE CUSTOMER REVIEWED PATIENT RESULTS AND NOTICED THAT THE INITIAL RESULT FOR THIS PATIENT WAS DIFFERENT FROM THE RESULTS OF OTHER PATIENT SAMPLES RUN BEFORE AND AFTER THIS SAMPLE; THE RESULTS FOR THE OTHER PATIENT SAMPLES WERE APPROXIMATELY 130-150 UMOL/L. ON (B)(6) 2025, THE CUSTOMER REPEATED THE SAMPLE, AND THE RESULT WAS 123 UMOL/L. THE INITIAL RESULT FOR THE PATIENT WAS AMENDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
673585 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown