FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2213859 · Received August 4, 2011

Report

Report Number
1826988-2011-00446
Event Type
Malfunction
Date Received
August 4, 2011
Date of Event
July 1, 2011
Report Date
July 11, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE STATED THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 400 MG/DL FROM HER CONTOUR AND A READING OF 147 MG/DL FROM ANOTHER CONTOUR METER. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE ADVOCATE DID NOT HAVE THE TEST STRIPS WITH HER AT THE TIME OF THE CALL. NO PRODUCT IS BEING RETURNED AT THIS TIME. A REPLACEMENT METER WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 9678 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK