FDA Adverse Event Malfunction Summary report: N

CONTOUR TS TEST STRIPS

MDR report key: 2213799 · Received August 4, 2011

Report

Report Number
1826988-2011-00452
Event Type
Malfunction
Date Received
August 4, 2011
Date of Event
July 14, 2011
Report Date
July 14, 2011
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HER CONTOUR TS METER. SHE PERFORMED CONTROL TESTS DURING THE CALL AND RECEIVED A RESULT OF 386 MG/DL. THE NORMAL CONTROL RANGE WAS 99-137 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS ARE TO BE RETURNED FOR EVALUATION. REPLACEMENT TEST STRIPS AND A NEW METER WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TS TEST STRIPS NBW BAYER HEALTHCARE LLC 1820 1AD3E03

Patients

Seq Age Sex Outcome Treatment
1 UNK