FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 SYNCHRON® SYSTEM

MDR report key: 2213760 · Received August 17, 2011

Report

Report Number
2050012-2011-04471
Event Type
Malfunction
Date Received
August 17, 2011
Date of Event
August 3, 2011
Report Date
August 3, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS DISPATCHED TO THE SITE FOR THIS EVENT. THE FIELD SERVICE ENGINEER REPLACED THE SAMPLE PROBE AND COLLAR WASH. ALTHOUGH REPAIRS WERE MADE TO THE INSTRUMENT BEFORE RETURNING IT INTO SERVICE, A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT ON (B)(6) 2011 AN ERRONEOUSLY LOW MODULAR BLOOD UREA NITROGEN (BUNM) RESULT WAS GENERATED FROM A UNICEL DXC 800 SYNCHRON SYSTEM FOR ONE PATIENT SAMPLE. THE INITIAL RESULT WAS NOT RELEASED FROM THE LABORATORY AND HENCE THERE HAS BEEN NO DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED OR ATTRIBUTED TO THIS EVENT. UPON MULTIPLE REPEATS OF THE SAME SAMPLE ON THE SAME INSTRUMENT, THE BUNM RESULTS WERE HIGHER, AND CONSIDERED VALID. THE BUNM SAMPLE WAS A SERUM SAMPLE. NO ADDITIONAL SAMPLE COLLECTION/HANDLING INFORMATION WAS PROVIDED BY THE CUSTOMER. INSTRUMENT BUNM QUALITY CONTROL RESULTS DURING THE TIMEFRAME OF THE EVENT WERE WITHIN CUSTOMER SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 SYNCHRON® SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 38 YR